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12/12/2015
By: Karen S.
Wal-Mart SuperCenter
I purchased a Money Gram money order needed to pay a bill. I mistakenly put the wrong pay to info in. I went back to Walmart to see if I could exchange for a new one. The cashier was unsure but looked in her Manuel for the process to exchange, but, I had to wait 24 hours. Came back with money order/stub and receipt only for the cashier (Sara) to tell me there's nothing she could do because I had put in the wrong name for whom the money order was going to. I explained to her what the previous cashier stated to me and she still was not TRYING to help me. She called a CSM and they both claimed they couldn't help me. She did give me a form to contact Money Gram. So I went to my car and called Money Gram. I told the rep my issue and she said "you must take it back to the place of purchase with the stub and receipt to get a refund". I explained to her that Walmart states they can't do that because I put the wrong pay to name in. She says no they can refund it back but they must put in the correct code for that issue and they can call Money Gram for any questions about the code. So I go back in and let cashier (Sara) know that i took her advice and called Money Gram and this is what they said. Still not willing to help she called another CSM over that was not willing to help and she called her supervisor (Scottie) about my issue and even he was unwilling to help. I told him I called Money Gram and they said the cashier has to call for the code she would need to complete the transaction. Scottie looked at me confidently and said "ma'am I know Walmart's procedures and store policy and we can't help you. I asked if they could at least call Money Gram for the code as Money Gram stated that was all they had to do. All three said no. Again I went to my car and called Money Gram again. The next rep told me the exact thing the first rep told me. After trying to get help from Scottie and his cashier for an hour, I decided to go to another Walmart out of my way on the other side of town. I went in and told the cashier my issue. She called her supervisor for help, but, he knew exactly what to do. The exact thing the very first cashier at the first Walmart looked in her Manuel and read. She called Money Gram to get the code she needed (a 2 minute call). I was in and out in 10 minutes. It's good for Scottie to confidently know his stores policy and procedures but you gotta be able to back it up and it's ok to say I just don't know or get trained from someone that does.
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04/30/2017
By: Michelle Q.
Bat Vapor
I have been to several vape shops in Pensacola. I will not visit any other vape shops but Bat Vapor. Their selection of products is awesome. The prices of their juice blows other shops out of the water. Every employee is knowledgeable of all things having to do with vaping. I'm respected and treated like a friend when I'm there. You can hang out in their lounge relax or play pool. You won't go wrong at Bat Vapor. I made the mistake today of going to a vape shop close to my house and what would cost me 4.99 at Bat was going to cost me 21.99 there. Their heads must be in the "clouds". So, I kept my money and drove on over to Bat Vape. I sure won't be trying to save gas again. Thanks to All at BAT vape!! You guys ROCK!!!!!
11/25/2012
By: pcolagasbuddy
Walmart Supercenter
Traffic can be a bear in the parking lot. People drive so silly. Morning hours are elderly hours. The after six crowd takes a step down past dark. I watch for pickpockets carefully. Food supplies are very basic, store does not focus on stocking many unique food products. Pensacola Christian college students shop here a lot on some nights, but they do not proselytize customers, keeping to themselves. If you shop at Wal Mart, this is probably the best one in Pensacola, along with the store on Blue Angel Parkway in terms of cleanliness and overall safety.
11/25/2012
By: pcolagasbuddy
Wal-Mart SuperCenter
A number of RVers boon dock overnight near the Murphy gas station in the front parking lot. As a local resident, let me give you some advice: don't boondock here. You are placing yourself at risk of being a crime victim. The store is a typical Walmart super center with goods and services available in high quantity and with Walmart pricing. Other comments below about the clientele are very accurate. I'd opt for a campground about 4 miles west near Pine Forest Road on Wilde Lake Road if I valued safety over saving a few bucks.
11/25/2012
By: pcolagasbuddy
Walmart Supercenter
Boon docking RVers at this Walmart need to beware of the high crime rate in neighborhoods near this store. If I were wanting to camp, I would opt for a commercial campground elsewhere, perhaps near Pine Forest Road and Wilde Lake Road near I-10 Exit 7. The safety risk here is not worth the free night. Store itself is fine and is a typical Supercenter. The yellow light patrol car, however, does not provide adequate security for this area at night.
06/01/2013
By: judyjones32
Walmart Supercenter
My nearest store. Always clean. Never any problems.

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