04/19/2015Rooms for Less of Pensacola
Went in looking for a chair. A nice girl greeting us when we walked in and said she could beat any price that was written on the sticker and to have a look around. Found a chair that I liked with no sticker, but the gentleman close said it was $199. I asked if he'd take $150. He said the girl would have to ask "the man" in the office. She went to ask and she can back with an older gentleman, who seemed like the owner, following her. He said "no" to my offer, crossed his arms on his chest, glared at me for about 10 seconds, then continued to say "you don't know a good deal when you see one?" I said that I didn't mean to insult him, but reiterated that's how we were greeted. The man walked away and I left. I will never go back and would not spend one dime here. Horrible way to treat a potential customer
Do not shop here. Very unprofessional. Purchased a couch that was delivered to me broken. After trying several times to get the manager on the phone, finally got him and he was very very rude. Raising his voice with me, then hung up. I called back after a few and he finally agreed to send a tech out to look at the sofa. The tech, a very nice young man, came out at found that the sofa was broken, probably beyond repair. He took video and pictures and sent to his boss. Days later after hearing nothing I called to follow up, the manager, again being very rude was adamant that they would not take the sofa back but ordered a part to fix it. Three weeks later, still no part, and no word from them. Called back just now, and got the run around again. Not a good business, clearly don't care about the customer after they get your money. I'd stay far far away.