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These employee's must realize that you can't terminate them, because they are the worst people I have ever dealt with, as well as their "security" guard. They by far are the most hateful, rude, inconsiderate people I have ever dealt with. Everyone I talk to that has had the misfortune to have to get ANY information from this branch has told me the same story. It's no wonder the IRS has such a terrible rep with these idiots. And their the same ones year after year, and I think they have gotten worse, if this was a private sector, they would have been so fired. RUDE to the next level, I hope someone else with rate them, because I'm going to the main IRS office and report them, not sure if it will help, but it will sure make me feel better.