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03/07/2015
By: Lisa C.
BMW-Palo Alto Bimmer
I have been taking my BMW to Palo Alto bimmer for the last ten years (basically ever since the factory 4 yr warranty expired). Mike and his team are great. Even though they are crazy busy (just look at the number of cars on their lot any given day) they are always good about assessing the problem and helping me find the BEST solution (not just the easiest or most profitable for them). They understand that owning an older BMW isn't cheap and burdensome so they try to make it as painless as possible with their expertise to solving the problems and charging a very very reasonable rate. They have been in the business of focusing on BMW for 20 years+ I think. They have probably seen every problem under the sun. It's like looking for a doctor. You want someone who has the experience to have done a procedure a million times and still doing it perfectly for you. I see Palo Alto Bimmer as my car doctor. And if it wasn't for them, I would have gotten rid of my car a long long time ago.
09/29/2009
By: mck-9s
Meissner Automotive
I've been taking my cars to Meissner Automotive since 1994, when it was highly recommended to me by some local acquaintances. Since then, I won't take my car anywhere else. Gary Meissner and his staff are highly professional, thorough, honest and fair. One really gets a sense of their commitment to excellence and the obvious professional pride that goes into each job.My vehicle is mostly used for my business, which requires a tremendous amount of driving. Six years ago, when it was definitely time to get a new car, Gary was wonderful about taking the time to recommend what kind of car would be the most advantageous and problem-free for my sort of work. I took his advice and the car I purchased on his recommendation has been perfect for the job and is still going strong!
11/07/2011
By: bettys1boutique
Midas Auto Service Experts
You won’t believe this and I hope it doesn’t get any one in trouble but they let me use a coupon from 2000 :)! SO NICE! You will have a forever customer in me! They also gave me lots of information about timing of a couple repairs that might need to be done. Really nice guys!
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09/15/2010
By: scelm1
BMW-Palo Alto Bimmer
These guys are fabulous with older BMW's. It doesn't take long to determine if a shop is going to rip you off or truly fix the problem and make you a happy customer. Palo Alto Bimmer wants to keep you as a satified customer for life and they have with me.
08/02/2012
By: anthony26195
Midas Auto Service Experts
Pete and Angelo were very professional and on the ball. I brought in a vehicle for a pre-purchased inspection and they did a great job going through every detail of what would need to be repaired/serviced if I buy the car.
11/16/2012
By: rober995
Midas Auto Service Experts
Rich was a great guy to work with on my 1999 Ford Ranger. He gave me an easy to understand explanation of what my truck needed. I appreciated this very much. You have great mechanic- Rich! Keep him!
08/22/2012
By: jame42
Midas Auto Service Experts
Incredible service! polite, welcoming, and wodnerful customer service. My second time here an every time I come I have a great car experience. Will be sure to come back many times. Thank you!
11/14/2011
By: dezferraro
Midas Auto Service Experts
It's great that the guys at Midas found the problem with my car when all the other shops were unable to accomplish their feat. Hmmm? So they've earned my loyalty.
07/03/2012
By: tommytom5971
Midas Auto Service Experts
Easy to make an appointment for my oil change.Tome made my experience very pleasurable. Will be back for the next oil change. Great job !
04/23/2013
By: fdsfgaw54
Midas Auto Service Experts
Very courteous customer service. I am so glad I came here, I will definitely come back for any further service needs.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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