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By: Nicole C.
Banfield Pet Hospital
We love Banfield and our Wellness plan. My mastiff has severe people issues and the only vet who has been able to get close to my big guy is Dr. Spencer. He gets as into her lap as he possibly can and she always takes the time to make sure I understand everything that is going on with my boy. He also likes the lovely ladies who assist all the vets. They are so great with him and make sure to get us directly into a room so that his anxiety at being around people who don't understand that not all dogs want to be sniffed and messed with don't bother him. He doesn't like any of the men who are there but that is no fault of their own...he doesn't like men in general. Thank you Banfield for always caring for my big guy. We appreciate you.
By: Arlene M.
Banfield Pet Hospital
Love Dr. Williams. He saved my dogs life! She had a pretty serious condition called Pyometra which is fatal if not treated quickly!!! He made the diagnosis Immediately and took her into surgery. We viewed the pictures of her insides...they were a mess!!!
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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