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09/23/2016
By: specialmoms
Sears Appliance Repair
I was fourth on the list for a dryer repair. He had other jobs. I expected about noon he arrived at 1:30. Otherwise, he was polite, worked to replace a bad element and went over and beyond to clean the lint that was unreachable for me. He may have not been able to do this part. Fortunately I had some extra parts we needed and able to complete job. Also was helpful in finding an additional problem that would save another service call later. He worked on fixing my washer at the same time with a reduced cost to me.
02/18/2016
By: Ann C.
Sears Appliance Repair
I found this service to be refreshing as I signed up online and receive automatic confirmation for my appointment with several reminders and the technician who came was a delight. He showed up on time,was very clean and friendly and he worked with me regarding the work that needed to be done and was very honest and helpful in recommending a warranty versus going directly back to Manufacturer. It was refreshing to get great customer service !!!
03/30/2016
By: Sue H.
Sears Appliance Repair
Our service tech, Mr. Jim Bundy, was prompt, courteous, and found the source of the problem quickly. He had the parts to repair the washer and did so in a very professional manor. I will be requesting him for future repairs because he is knowledgeable and has all the qualities we look for in a service technician. I would indeed recommend Sears Service to friends and neighbors.
04/19/2016
By: Reginald H.
Sears Appliance Repair
My tech was on time, polite and knowledgeable. He clearly explained everything to me and he did a great job. My tech represented the company very well.
12/09/2015
By: Michael H.
Sears Appliance Repair
Brought in several of my electronics devices here that are broken. I am happy to say that they were able to fix them all to my surprise!
Tips & Advices
Aftermarket replacement parts can be perfectly safe and reliable, but be sure to do your research. If replacing a more integral piece, such as washing machine’s water pump or a thermostat for a busted water heater, it might be best to purchase new.
Replacement parts generally come with warranties extending anywhere from 30 days to five years, depending on the original price, the nature of the fix and the age of the part itself.
If you’re seeking new parts repair companies will generally mark up their prices slightly--particularly at a major national retailer. However, used parts are typically discounted.
Cheaper used appliance parts can be found online or at many local, independently owned retailers, along with ecommerce sites such as eBay. Major retailers, however, generally limit their selection to unused, full-priced options.
Second-hand appliance parts are generally anywhere between 50-75% cheaper than new ones, but warranties might not extend as long and the parts may be less reliable or come with a shorter lifespan. Be sure to research the source of any second-hand parts to ensure the dealer is reputable and the part itself reliable.

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