Pinky's South Union Garage Ozark, AL 36360 - YP.com
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Pinky's South Union Garage

Auto Repair & Service

(334) 896-0225

Directions

33 Brackin Mill Rd, Ozark, AL 36360

Open Now

Regular Hours

Mon - Sun

12:01 am - 12:00 am

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  • Mark L.
    Details
    Overall
    Expertise
    Professionalism
    Promptness
    Edited: 04/26/2017

    Pro
    Offered to repair damage cause by Pink's for free

    Cons
    Damaged my vehicle during towing ($250 Universal Joint Broken), rendering car undrivable
    Did not follow up to schedule repairs (finally called them 3 days later)
    Did not provide alternate transportation to replace my only vehicle
    Refused to talk to me during weekends (verbally told me to try again on Monday when I called on saturday)
    On Monday stated car might be done by Tuesday
    On Tuesday stated car might be done by Wednesday
    On Wednesday stated car might be done by close of business
    At close of business Wednesday, I visited garage to check progress on my car, saw vehicle sitting in the back, no progress made, Owner told me I'm not allowed in the garage
    Owner refused to give me time to schedule pick up (Despite my being clear I live 30+ minutes away and have no other way to get to work than the vehicle he damaged)
    Owner refused to return my key to me
    Owner refused to show me the "work" done on my vehicle
    Owner threatened to remove me from property
    Owner mocked me for wearing the US ARMY Uniform (I come straight from work)
    Owner Continued to mock me as I left the premise

    Awaiting USAA and Agero to resolve issue, possible police intervention to retrieve my property form Pinky's

    I do not recommend this company for any service, and it is possibly dangerous to interact with the owner.

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