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06/05/2012
By: laurelrhey
Stanley Veterinary Clinic
Do not go here. My puppy had signs of kennel cough from the first appointment that they ignored, even after I told them about them. They acted like it was nothing... then when symptoms got worse I had to bring him in again and pay another office visit fee for him to be seen and treated for kennel cough. Upon the first visit, they kept reading off things from his chart that were incorrect. They kept trying to say I had got him from Pet Land after I repeatedly told them I didn't. They seemed very unorganized. My breeder had purchased the puppy's puppy shots and began the first round. I was to continue the next 3 rounds, but was very nervous and asked the vet to walk me through administering my first one. Instead, he told me that I shouldn't use that and should use theirs instead... They threw away the injections I already had and I had to pay them for their injections. I walked out of my first visit with a $150 bill. When I called to get an idea of how much it would cost to go to them for his first visit, they made it sound like it would be much less. At that first visit, they scheduled me for my next appointment for puppy shots. (They are supposed to be administered exactly every 3 weeks) It wasn't until a day after 3 weeks from that first appointment that I realized they had actually scheduled me 4 weeks later. They were not very flexible in rescheduling. The receptionist acted like it was no big deal and he could just come at the scheduled time that was 4 weeks later. (which is wrong... it is a big deal)! She didn't even apologize for the mistake!I don't want to switch brands of puppy shots again, so I will continue there until the shots are finished, but then I'm switching as soon as possible. This has just been ridiculous. I have seen other people in the vets office who seem irritated as the nurses tell them that they're not really sure what's wrong with their dog, but here are some meds anyways. They seem so incompetent. Additionally, I had brought in some Frontline that was old from my past dogs... they told me it was too old and I should just throw it away and buy meds from them... another vet told me it was perfectly fine to use... too bad that was after I had already thrown it away. I just feel like they are trying to get as much money out of me as they can. They're not here to care about me or my puppy, they're just here for the money.
05/01/2014
By: Les P.
Stanley Veterinary Clinic
This is a response to Robert R.: I did want to take the time to respond to your post. First, let me express condolences on the loss of your pet. We at Stanley Veterinary Clinic strive to provde your pet with the best care possible. In all fairness to the clinic, I wanted to state that this incident occurred in August of 2013, and I am concerned that ths is the first time we have been made aware of any problems. You brought your pet to us in May of 2013 and then again in August of 2013. You followed all of our recommended treatments. After the specialty clinic conducted the scan, and we received a report, you had a conversation with the veterinarian at our clinic and then indicated to us that you would need to speak to your wife to determine what you would like to do. You never contacted us again. Again, I express concern that this occurred in August of 2013, and you are just now expressing displeasure. I wish you would have contacted us sooner so that we could have tried to address your concerns and give you a more positive experience.
09/06/2013
By: samantha.botta.5
Stanley Veterinary Clinic
When we bought our puppy, Brady from Petland, we took him here right away for his checkup. I was immediately impressed. The vets were extremely personable and caring! When he got his shots, neutered, checkups, Stanley Vet always followed through with a phone call to ask how Brady was feeling. He recently was neutered and I couldn't feel more comfortable with the staff there. I dealt with Dr Claussen and also Dr. Baldridge, they are both wonderful. My boyfriend and I drive an hour from Kansas City just to go here. :)
05/16/2014
By: Kelsey M.
Stanley Veterinary Clinic
This vet has been more than helpful with my cat that has been really sick. I even got a call from the veterinarian a week after her surgery to make sure she was doing okay! Debbie is always a friendly face to see in the front of the office. The office makes you feel and home and at ease even when my cat is being a handful. I suggest this clinic to anyone and trust them completely with my animals!

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