U Haul Locations & Hours Near Orlando, FL - YP.com
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06/05/2017
By: Janet B.
U-Haul Neighborhood Dealer
I had a confirmed order for a truck to pick up this last weekend when I was called the day before and told by a very rude staff member that they did not have the truck I have confirmed but that an alternate location had one that was 10 miles away, at .99 a mile this amounted to an additional $20 on my bill for the rental. They would not give me a $20 credit for going out of my way to get a "Confirmed Order" , said it was only a "preferred location" for pickup. Corporate office was just as negative with $50 reservation guarantee, said that even though I had a confirmed order the guarantee did not apply because my location was "preferred". They lost a good customer to Penske because of their incredibly nasty attitude.
Tips & Advices
Although special insurance isn’t always legally required for a moving truck, all auto insurance providers and moving specialists suggest you buy the special policy from the moving truck company. This is because most auto insurance policies have exclusions for covering vans and trucks over a certain size, and also because auto insurance will not cover the personal property inside a moving truck.
In order to drive a rented moving truck, a person must be on the rental agreement. Just as with rental cars, getting another driver put on your rental truck agreement may carry an additional fee per day.
Moving truck rental cost does not include the fuel cost. Make sure to find out from the rental company if there is anything to know about the type of gas the truck requires, as well as the location of the gas tank.
The rules about moving trucks and weigh stations vary somewhat by state. Some states do not require trucks to stop if the occupants are doing a personal move, not commercial moves. Others require all commercial trucks to stop, regardless of what they’re calling. When in doubt, stop.
Yes, pets are allowed in some moving trucks. However, all moving companies clearly state that renters should not put pets in the cargo area, and that pets should be in a transport carrier or properly harnessed for everyone’s safety. Moving truck rental companies all have clearly posted pet transport safety tips that you should review before moving day.

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