The woman who did my nails was OK. She upsold and tried to get me to get the "spa deluxe package," which was lotion, an aloe vera gel scrub, and "foot mask." I found the last bit funny because as an initial precursor to the foot mask, they used a handheld cheese grater. YES, it was ACTUALLY a cheese grater, not a similar version they actually use in spas - this grater is even sold in the Walmart Regal Nails is located in.I declined, obviously. All I wanted was a manicure-pedicure, which she informed me it was $5 extra for french. So she did the white tips first, and then did the color - however, it wasn't until she was completely done with one foot that I realized the color she used was... um... questionable.Translucent cherry red... I politely asked if she had a less red color, something a little more pink. She said "No. this isn't red.." and continued on. So for my manicure, I asked her to just use clear. She spent the next ten minutes INSISTING that I do not get a french manicure on my nails, because "nail color come off easy," and that I should get gel instead. I refused.The manicure she did took all of one minute, was splotchy, and uneven. When I paid, she also informed me that it was actually $10 extra for french - and when I asked why, she said "$5 for mani and pedi each."Overall, not the worst, but DEFINITELY not the best, and definitely not worth $37 for a 30 minute mani-pedi. I'll try elsewhere next time.
I had my first experience here was pretty good the tech was very personable and sweet. But after a week my sns polish was chipping on a few nails which shouldn't happen. So when I arrived for the appointment to fix it, the nail tech that I requested wasn't there. I was then told that everyone that everyone that could do sns was busy, so I told them that I would wait. It didn't seem like they wanted me to wait, but being that I left work early for this I had no other choice. I waited for about ten minutes to be moved to a nail techs table to get started. This tech was the complete opposite of the other I'd met. She didn't speak to me at all and she continuously hurt me as she drilled the polish off. No matter how many times I pulled my hand back, she didn't apologize once. She finished and walked off, and after sitting with my nails under a fan for a few minutes I finally asked her if I was done and she said yes. To look at my nails and there is polish all around my nail bed and underneath my nail on my skin. This by far was one of the most unpleasant visits that I've had when getting my nails done.
Completely different experience than the previous poster. We are new to the area and I have tried two other local nail salons; I felt that the others rushed me through the service and were anxious to move on to the next person. The owner and staff were courteous, helpful, and did a good job. The salon was clean and the tools they used came from an autoclave. There was a wait for walk-ins on a Saturday, but that is to be expected. It is not "upscale" or super posh... not a luxury spa by any means, but the massage chairs were new and worked well and the services were good. If I had one criticism, the polish selection was not geared to my tastes (more neutral OPI and Essie colors); however, next time, I will just bring colors from home. There is another salon right around the corner (Central Nails) in the Publix plaza, which I intended on trying, but I am not sure I will bother.
I have been going to Lenas for about 10 years. I love Long ( Andy) and his family. They are very nice people and make their salon feels like another home to a lot of repeating guests. Long does awesome nails, only person in Orlando I like. (I like mine really short & I love his designs and shaping) they can gets really busy on weekends (as with any salon) but appointments are available. I personally try to go during the week. Also, his prices beat everywhere I have when for the quality he delivers. Toes, nails, 2 designs on each hand, unlimited diamonds pink & white gel- $55! He also does a take off with every set. Fresh nails every 2 weeks #Love. Overall, their awesome!