I became a first time patient of Lens Crafters on Thursday, June 4th located at the 891 N. Alafaya Trail, Orlando, FL 32828 (store # 01634). I understand that customers usually write, email, or call when they have complaints, but I believe that companies should also receive feedback when they provide excellent services and/or products. Upon arrival I was cordially greeted by opticians working in the front area of the store who directed me to the optometrist location towards the rear of the store. I was very pleased with how inviting and attentive Dr. Tucker was. She educated me on my eye needs and discussed various available contact lenses options available to me. Her assistant, Jamie Milia was also very courteous and professional and they seem to work very well as a team. I had to take time out of my day to provide feedback because I have always had very poor vision since age 4 which resulted in me shying away from having yearly exams as in which everyone should do, but Dr. Tucker made me feel very welcome and like I was no different from any of her other patients and I greatly appreciate the exceptional service her and Jamie provided me with. I will also be returning to her office faithfully on a yearly basis to have my eyes examined and to purchase new contact lenses. If you work or attend school in the Waterford Lakes area, I highly recommend having your eyes examined for glasses and/or glasses by Dr. Tucker. She's will make you feel as though you're her only patient.
Eyedeal Vision CenterIn Hunters Creek near Publix is a wonderful business. We have been going there over 20 years and have always been treated with care, compassion and concern by Tom and Lorraine Seaman and now their son Dr. Bryan Seaman, Optometric Physician. Tom and his kind knowledgeable staff have always made sure that we get the most benefit from our insurance plan, letting us know what benefits will work best to meet our needs. They have an incredible selection of frames and are willing to order anything they do not have in stock. We actually look forward to our eye exam and the process of finding our newest pair of glasses.We used to wear contacts and while you might be able to save a few pennies ordering online, the folks at Eyedeal Vision Center always took care of any issue that arose without a complaint. That kind of customer service is unrivaled in this day and age. It is like having a concierge for your eyes.I am always impressed how many bilingual staff Tom has on hand. I wish I had the talent to speak another language. There is hardly an accent among the bilingual staff, never a problem understanding anyone. Everyone is treated with respect, professionalism, and kindness. If you have not yet been to Eyedeal Vision Center, what are you waiting for? They are there for you!
As always, all is wonderful in the beginning, clean, put together, everyone's smiling, then.........the place gets messy, everyone seems miserable, all is unorganized. The meat cutters in the back screws around A LOT, you tell them you would like 2 lbs of a particular meat, they take out a large piece of the item, weighs it, tells you that's the price and THEN slices it up. Really?, They also yell across the store about the cockroach infestation, maybe the health department needs to be contacted?????. The quality of the products have declined, it seems that cheaper products are being bought but with higher prices on them. Then you have that "WONDERFUL" woman at the counter of the "restaurant" area, who always wears the microphone, what a piece of work, she's the most unfriendly, unpleasant, person i've ever come across, for someone who's making a living through their customers you really need to leave your bad attitude at home especially since we are the ones affording you to have a home, there are MANY customer service friendly people out there looking for jobs, management needs to replace her or put her in back (to deal with the cockroaches maybe) so we can't see her.
Went in the store for the first time since it opened. The couple owners were extra nice, very helpful. Down to earth owners....Love their humble service and attitude. Went to just check out the store but came out spending way more then I expected to spend at that store! I think some Indian stores here in Orlando (And elsewhere for that matter) should take example of these owners. Humble, Great customer service, Great prices, No hassle straight forward with smiling face!I went to other Indian stores today and all I got was attitude!! like "You want that size? Check in the rack for yourself" OR I entered the store and left the store with the owners sitting behind the counter, not even a peep of "hello" or "thank you". If you have not tried India Emporium then please do so...They have all the Indian Groceries, Sarees, Suits, Costume Jewelery...and great prices too!! Check it out!! What do you have to loose?I definitely recommend the store!! May not have as much of the variety but let's support and encourage good business ethics and let the owners prosper and expand so we can get a better Indian stores in Orlando.
Most items I buy are still BEFORE their best by dates depending on item. Prices are 20% to 90% off regular store cost.They do clear shelves to get the really old stuff off. Food is sorted like grocery store with salad dressings, coffee, pasta, canned, and spices together so not a warehouse which puts stuff wherever shelf space is open.There are produce, refrigerated, and frozen sections also.Example on prices: Gluten-free pasta (reg $7) 1.50 / KerryGold Butter 17 oz ($7) 4.98 / Maple syrup 32 oz ($13) 4 / Applegate Bacon ($11) 5 / Heinz Cocktail Sauce ($4) 0.80 yup under a dollar/ and got fresh Cherries for $1 per pound. Prices are on each item based on what Sacks had to pay for them. So you could find the same item with two different prices. Daily specials are written outside and on the wall as you enter, so read these for deep discounts.Everything you would find in a full price grocery store may be on the shelfs.