Greenberg Dental & Orthodontic
4780 S Kirkman Rd, Orlando, FL 32811
9:00 am - 5:00 pm
8:00 am - 4:00 pm
8:00 am - 3:00 pm
9:00 am - 4:00 pm
8:00 am - 3:00 pm
9:00 am - 2:00 pm
Primary Phone: (407) 253-2012
Phone: (407) 253-2012
Fax: (407) 910-2369
TollFree: (800) 441-6440
Insurance: Delta Dental PPO, Delta Dental Premier
By Appointment Only: Yes
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- DetailsEdited: 01/13/2017
I went in for my appointment that I had scheduled. Before I schedule an appointment I read the reviews online and they were all bad, but I decided to give them a chance and go anyway. Once I got there I started to fill out the paperwork and as I was filling out the paperwork I received the phone call. As I was on the phone, the dental assistant in the waiting room called someone with a similar name to mine, I thought it was my name and so I got up and I realized that they were not referring. I apologize and I sat down then one of the Staff members at the front desk made a loud unnecessary comment on what I had done. She said, "They always hear or think they hear their name and they're so ready to jump up and go and nobody even called them," then someone on the staff 'laughs loudly,' I was greatly offended by that comment and she could have kept that comment to herself.... "as though people don't make mistakes"... I thought to myself.....Not to mention I do have a hard time hearing well and I was already distracted by an untimely, but important phone call that I had recieved. Needless to say, I asked for my driver's license back and I told them that I DID NOT like that dental office and that I WILL BE FINDING ANOTHERONE ONE and then I left. Not to mention the people (patience and Staff) are very Angry and Subtile and I choose not to be around those people.
Let me first start off by saying just how incredibly hard it is to reach someone to make payments, which is definitely a good sign that this company is extremely cheap by refusing to update their payment system. But the real reason I'm posting this message, is to talk about how my son and I was treated by this arrogant woman they call their Orthodontist.. who by the way is very rude. This is what happened to my son and I today because, (me being a single mother always trying to handle business) needed to take a call. I was just out side of the room talking on the phone when she just up a left out on my son.. and refused to come back until I was off of my phone. So when I asked her what did she need to tell me that she couldn't explain to a 16 yr old who can fully comprehend...she said he needed to keep his rubber bands in. So I said if that's all you needed to say then you could have told him instead of walking out on him. I'm a grown woman taking care of important business while making appointments for my children and adjusting my work schedule to make it to these appts. Long story short, at the end of our conversation she said that this is not a good work relationship that she wants to be in any more and refused to continue treament. One thing she didn't realize is that there was never a relationship, it was all business and when your getting paid for a service especially if its out of pocket expenses, then you need to conduct yourself with your customers with dignity and respect. And vice versa! I'm a firm believer that you treat ppl the way that you would like to be treated in this life, no matter of stature. Just because you have yourself a degree doesn't give you ANY power over others especially when they are the ones making that degree work for you. But one thing is for sure if I haven't learned anything else in life..you truly do reap what you will sow in this life, and that's guaranteed.
Worst customer service I have ever received from a dental office. If it's possible save your time and money and go to a different place.
Dr. Dache is a great dentist! I have been going to him for over 7 years and has always done great work on my teeth. I have had a few crowns done due to old fillings from when I was a kid that started to fail. His staff are all super friendly and good at there job. My father goes there as well and both of us love Dr. Dache!
My company changed the Dental Insurance to save money and Coast and Greenberg are my only options.
The decor is very basic and I am always kept waiting. However, I am very impressed with Dr White who has replaced a crown and filled a chip in a front tooth. I think he is an excellent Dentist and on top of that he is extremely professional and polite. He should be working in a more upmarket place, but I'm glad he's at Greenberg.
The man never went to dental school but passed the exam and did 9 month training and got license...well that is how it seems. His attitude is so poor, I have no idea how do these people even get any opportunity to destroy people while charging them for it. He is a low form of a humanbeing..one of these days, his license will be revoked, I guarantee it!!
I made the unfortunate mistake of going to Greenburg after moving to FL several years ago. I never had a cavity in my life. The dentist told me I had three. When I went in for to get them filled I had to wait an hour and a half. Then, shockingly, I was told I only had one cavity. That should have been a red flag but I let them fill it with a composite filling anyway. After being unable to secure another appt for several months, I tried another dentist's office. I was told I did not have any cavities and he couldn't even find the composite filling. Not sure what in the world was going on with Greenburg. Strangely, something similar happened to two other people I know. They were told they had multiple cavities, but upon getting second opinion, were told they had NONE! If you are new to town and looking for a dentist, go somewhere else.
Awful! I went in there fora dental exam and cleaning with my 18 months old baby in the stroller and had to wait for more thna an hour in the waiting room. After whole hour passed I asked the receptionist if anyone is going to see me and she said it is going to be just another 5 minutes. I waited another maybe 10-15 minutes and told them I couldn't do this any longer and have to reschedule because my baby was getting tired sitting in that straller for an hour and getting cranky. After that they saw me and of course while they were taking x-rays my baby had to stay outside and he was screaming the whole time. It was horrible! I was on the edge of loosing my mind and so was my baby. I have to say that after my baby started screaming the whole reception office staff jumped in and tried to help entertaining him but it didn't really help. The whole dental exam took maybe 10 minutes and I had to wait for more than an hour for it! I had to cancel the cleaning for that day. This whole situation really made me mad and upset. The same long wait happens to my husband every time he goes to Greenburg Dental on Kirkman and he has an important job. This is very unproffessional and rude. They book TOO MANY patients for the day and they only have one dentist seeing them all and he just doesn't have time for them all! It has to change. I would never go there again but I see orthodontist at the same office and have to stick with them till I finish my ortho treatment. My advise, find a small private practice, don't go to Greenburg!!!
Okay let me firt off by saying this is the worst dentist office ive ever been to. All the Greenburg Dental offices are nasty especially the one in Kissimmee and Williamsburg. If you want an infection in your mouth by all means go here. If you want rude staff member then do go here. If you want your dentist to stop by your area for 30 seconds or less yes go here.And if you want staff members who give you seven different answers for one questions then yes go to greenburg dental. You will regret it!!!! I did not want to give them a one star I wanted to give them a negative 5 star.
Hi, I want to share with anyone interested my experience with Greenberg Dental in Deland. My first appointment was a huge dissappointment! The staff was rude and careless and the wait was outrageous (inexcess of 1 hour and 30 minutes beyond appointment time, 2x). After finally seeing Dr. Nelson on the ortho side he assured me that this was an exception and apologized profusely. My second appointment was with the dental side. We had a 1:15 appointment for a cleaning and was not seen by 2:45 when I left. Again the office staff was rude and careless, made several mistakes, and then assured me that my insurance was going to be billed for service never rendered, even if I was dissatisfied! Anyhow, the waiting room was drab, massive, and full and largely stayed that way for the entire duration of my visit! I wasnt the only one dissasitisfied either. Needless to say, the Dr.'s will never get a chance to earn my business because their staff never afforded them the opportunity. I will not return to Greenberg Dental and will advise everyone to steer clear.
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