Roto-Rooter Plumbing & Drain Services
Someone came out to our home on a Sunday for us.!At the time whatever we had used to try and clear the clog had worked so the tech. could not really find what was wrong. There was no charge. Not even for a service call on a weekend! A few days later the issue returned. This time we left it alone and tech #4957, Mike, came to check it out. He explained so much to me and gave me a lot of guidance and understanding for what was going on and why. He was very knowledgeable and confident in what he was doing. He knew with the age of our home we were probably going to need more work at some point but it wasn't presented as a plan to try and get a homeowner to spend a ton of money. It was explained so that I knew what my options were, had a clear understanding of them, and would have time to plan financially if we were to have to take the next step. There were two options. Jetting, or, the scary costly one of full replacement of the pipes. He called a coworker about taking images of the pipes and that person, Trey, was at my home in the next half hour. He put the camera into the pipes and had the screen right there so I could see for myself what it looked like. I did not need to be a plumber to know in many location, the pipes were not perfectly round. They were bulging and in some areas, completely missing, only being held together by the minerals and dirt that had accumulated and hardened. So, now I know where I stand and can plan accordingly and am assured by the fact that I saw it with my own eyes. There was no charge for this service. Trey walked around my home and gave me specific details about the best way to drill through that would be the smallest amount of tearing up in and around the home as possible. He also took the time to educate me on the homeowners insurance involvement and how that can help save on cost. In addition, the final product would have a lifetime guarantee and be transferable. Long story short, they were incredibly helpful. Lifetime customer here
Roto-Rooter Plumbing & Drain Services
This has been our third call to Roto-Rooter in as many years. We've had problems with (2) different main lines before that turned out to be on the city side which was documented and defended beautifully to which the city had to reimburse that portion of the service. The techs they have sent out have been excellent in explaining and showing everything possible for us to understand our sewer system. They have never minded me being nosey in an effort to learn and I now know more than I ever wanted to about my sewer lines. Tom & Mike C. are great guys that I would have no problem referring to friends and family. This last call for service was for the main sewer line out. After coordinating through Tom for fastest service and correct tools to bring for the job, Mike was sent out as he is one of the only guys who runs the jetter machine. Tom listened to what I had done in an effort to fix the problem and we both agreed that sending the jetter was probably a good idea. Throughout the less than 18hrs from call to service I was updated as to the who's and when's someone would show up. Being that I needed a special machine to clear my line I understood. Mike showed up ahead of schedule, which I was properly informed was happening, listened again to what I had tried and got straight to work. In a matter of a couple hours I had a clean line and was explained and shown the problems and discussed solutions going forward. After service Mike provided me with a proposal for the future work that will be necessary. When you're in a pinch and can't figure it out on your own or have to fight the city for something that is their responsibility call the pros, which Roto-Rooter has professionally demonstrated time and again. Once again, great guys, from dispatch to the techs.
Jeff's Kitchen Bath & Beyond
The city water meter person came to my house to let me know that a significant amount of water had passed through the meter since the last reading. I do not have a pool, and it's only my son and I in the house. After he alerted me to a potential leak, I signed onto Angie's list and looked for a reputable local plumber. I found Jeff's Kitchen Bath & Beyond. Jeff came out on 10/21/11. They arrived and determined that the leak was on the pipe coming into my house. Jeff felt like the leak was pretty close to an outside wall. He felt that the leak might have been just under the slab, so he began looking. His apprentice, Byran, continued to look for the leak outside. At first the leak location could not be determined, so Jeff called another company who specifically does leak detection. Jeff and Bryan found the leak in the copper pipe at a 90 degree bend where the pipe ran under the slab. They called and cancelled the appointment with the leak detection company, and were able to repair the pipe with Pex pipe. They installed the new pipe and tested it before departing.
Jeff's Kitchen Bath & Beyond
After using the bathroom the toilet clogged. Tried doing a normal plunger and it seemed to work, except for the fact that it started coming out of the bath tub drain right next to it. Than the other bathroom room started backing up a little. The original bathroom started kicking out sewage from both the toilet and bath tub. We called a few plumbers for emergency Sunday service, but Jeff was the only one to call me back and he did so very fast. He was very nice on the phone and explained the extra weekend charge so there was no surprises. He took my information and around 10-20min later one of his service men (Brian) gave me a call. I gave Brian the information he requested and he showed up about an hour later. He was very polite and did an excellent job, I thought the whole thing was going to cost at least twice as much as it did, especially being on a Sunday. I would highly recommend Jeff's Kitchen Bath & Beyond, until they prove otherwise, they are my plumber from now on.
Emerald Plumbing & Solar Water Heating
I recently purchased a 1925 home complete with all the old galvanized plumbing that had been cut into with CPVC over the years. I called them (along with a few other companies) to get a quote and fully expected to get raked over the coals. Not only was their quoted price well within my budget, they were the only contractor that actually followed up with a quote! That's just the beginning of the story though. Hugo is the re-pipe estimator and he is a great guy to work with.I am selling a house as well, and this house had polybutylene throughout. While I had never had a problem with the system, the house was over 20 years old and it was only a matter of time. Besides, the buyer of the property would have been unable to get an insurance policy and that would have killed the sale! Again, fully expecting to get sold down the river on price, these guys came in very competitively and once again, the only company to actually give me a quote in a timely manner.Highly recommended!