I became a first time patient of Lens Crafters on Thursday, June 4th located at the 891 N. Alafaya Trail, Orlando, FL 32828 (store # 01634). I understand that customers usually write, email, or call when they have complaints, but I believe that companies should also receive feedback when they provide excellent services and/or products. Upon arrival I was cordially greeted by opticians working in the front area of the store who directed me to the optometrist location towards the rear of the store. I was very pleased with how inviting and attentive Dr. Tucker was. She educated me on my eye needs and discussed various available contact lenses options available to me. Her assistant, Jamie Milia was also very courteous and professional and they seem to work very well as a team. I had to take time out of my day to provide feedback because I have always had very poor vision since age 4 which resulted in me shying away from having yearly exams as in which everyone should do, but Dr. Tucker made me feel very welcome and like I was no different from any of her other patients and I greatly appreciate the exceptional service her and Jamie provided me with. I will also be returning to her office faithfully on a yearly basis to have my eyes examined and to purchase new contact lenses. If you work or attend school in the Waterford Lakes area, I highly recommend having your eyes examined for glasses and/or glasses by Dr. Tucker. She's will make you feel as though you're her only patient.
Eyedeal Vision CenterIn Hunters Creek near Publix is a wonderful business. We have been going there over 20 years and have always been treated with care, compassion and concern by Tom and Lorraine Seaman and now their son Dr. Bryan Seaman, Optometric Physician. Tom and his kind knowledgeable staff have always made sure that we get the most benefit from our insurance plan, letting us know what benefits will work best to meet our needs. They have an incredible selection of frames and are willing to order anything they do not have in stock. We actually look forward to our eye exam and the process of finding our newest pair of glasses.We used to wear contacts and while you might be able to save a few pennies ordering online, the folks at Eyedeal Vision Center always took care of any issue that arose without a complaint. That kind of customer service is unrivaled in this day and age. It is like having a concierge for your eyes.I am always impressed how many bilingual staff Tom has on hand. I wish I had the talent to speak another language. There is hardly an accent among the bilingual staff, never a problem understanding anyone. Everyone is treated with respect, professionalism, and kindness. If you have not yet been to Eyedeal Vision Center, what are you waiting for? They are there for you!