Lift Station in Orlando, FL with Reviews -
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By: Alexandra K.
Bill Pentz Well Drilling & Pump Service Inc
Bill is punctual and his service is amazing. Very reliable! Came on time and did a great job drilling the well we needed.
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By: Latisha H.
Bill Pentz Well Drilling & Pump Service Inc
Horrible professionaliam! Ran us around for 9 days before admitting they do not have the equipment to drill a well 100+ feet which is what is needed at our home. They were called here and we were told they would be here the next morning. Next day comes, time flies by. At about noon, I start calling to find out when. Receive information that their truck is broke down and it would be soon. 5 pm arrives, no one yet. Finally at 7 pm, they show up. Sat and ran the water out of the bladder for an hour. Determined after another hour a new well was needed. Only way I find this out is by going to the truck where Bills girlfriend jumps out and tells me he is on the phone. She then informs me their broken down Truck was just an ac issue and that they had to wait for her to get out of work. They leave at almost 8 pm, no good water yet. Next day, same thing. Was told they would be there in the morning, they don't show at all this time. Friday comes (4 days no water) the arrive with a small machine finally at 5 pm to "jet out" a new well. It took 3 hours and when they were finished, the water now smells like sulfur. Bill promises it will go away after a few hours. Saturday passes, Sunday passes and water still smells. Monday comes and he arrives after 4 pm this time and installs a chlorine feeder after the pump and before the bladder tank. (I Googled proper set up and this is not correct). Sets the chlorine and leaves without saying a word! I run water, it's so chlorinated it is burning my eyes! It takes another 4 days before he answers our phone calls (total days without use able water at 9 now). Bills says they will come out after their last job and fix it again. I do not hear from them until 12:30 AM when I receive a text message that they were stuck in the mud and would be right over. At midnight?? I said no, come in the morning, daylight hours! Next day no show again. I finally get a phone call from Bills girlfriend that they were coming after another job in Ocoee. This would put them at my house at about 7 pm. I spent this day calling another well service who was all too familiar with Bill Pentz jobs and had fixed about 10 so far this year of people in similar situations. We also had a water test performed. It was not consumable, pH was 5.5, it was eating our pipes from the inside out. The well couldn't be lower than 50 ft and he said he went 85. The only well was not abandoned correctly. Armed with this info, I demanded Bill to drill a new well to 100+ ft, which is equivalent to every other house in the neighborhood. His girlfriend said she would let him know. At 8 pm I receive a text that they do not have any equipment to do the job properly and that is the last I heard from them. Note: I am a renter and contact was made initially by our landlord who gave us permission to require a deeper well. No money had exchanged hands. The landlord was not paying until the job was completed properly, this is the only good news in this situation.
By: julian h.
Steven Perry
Jose Rodriguez from Pump-Repair-Services.comhad a very "can do" attitude throughout the project of re-plumbing our house water-pump. I really liked his speed and convenience. He took about 2 hrs for our project and left the work area clean. All smiles...
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By: Angela C.
Orlando City Prosecutor
By: K-energy H.
Department Of VA-CPAC
Don't try calling if you do not have an extension or last name. If your VA disability check is in jeopardy of being garnished the only way to try to stop them (takes months at times) is to write your appeal and mail it directly to the Orlando CPAC office, in case you sent a garnish waiver already as I did: Regardless that they make the mistake they make this process sooooo difficult that one almost gives up; in my case, putting me at risk of eviction!!!!! No wonder why veterans feel disenfranchised by their very own. Truly sad to think how many of us are having to go through this same thing!!!!!!
By: Kevin T.
Steven Perry
Im glad that I found you online when my pump in needed service. Thank you for your time to make everything work perfectly. Great customer services and your skill was so perfect exactly what i need and thank you for SAVE my money. Great job Steven
By: Toni M.
Affordable Water Services
The company is very friendly, knowledgeable and most import honest. I am a long distance truck driver and conducted business over the phone was a little nervous but was put to ease immediately. Would recommend this company to anyone and plan on using them in the future when things need replacing on the well.
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By: Mark G.
Steven Perry
this person does not honor his own warranty and is not a state license well driller, this company uses other contractor licenses to get permits and doesn't disclose this
By: Chris G.
Bill Pentz Well Drilling & Pump Service Inc
i called 2 different well companies prior to calling Bill. He actually offered me free troubleshooting advice over the phone and he was able to coach me how to fix my problem without charging me a penny (each other company wanted $150 for diagnostics). the pump will have to be replaced within the next 5 years anyways an i will absolutely call Bill based on his honesty and professionalism. I could not underestimate how positive this experience was and leaving him a positive review is the only way i know how to help his business until i need to call him again! -Chris
By: Lionel R.
Orlando Pottery Studio
most creative artist friendly studio in town ,with the best teachers and facilities for all your serenity endeavors

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