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06/18/2014
By: Layne D.
Best Western Orlando Gateway Hotel
This hotel was in absolutely pristine condition when I toured the facility. I was hesitant to book initially before my visit, based on mixed reviews. I noticed attentive staff who went far above and beyong their call of duty to make my trip absolutely amazing. The facility was well maintained, the rooms were newer with granite countertops in bathroom. The value for the price was truly exceptional. You are legitimately a stones-throw from Universal Studios, and can see the Wet N Wild Water Theme Park from any room. Huge Parking Lot was delightful. There was always a spot, if you ever had an issue staff resolved that issue immediately. I truly can not say enough great things about this hotel. Beds were comfortable with premium bedding, pillows, and blankets. every room has a brand new 40 Inch Flat Screen Television within it. One of the cleanest well kept hotels I have stayed in, especially being located within such a high traffic tourist destination. Diane H. - Front Desk, made this trip exceptional and resolved any issue that I ever had with a smile. This individual made my stay totally worth it, and I will stay at this hotel and Best Westerns again in general because of her. You can not go wrong at this hotel, truly a gem!!!
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09/09/2008
By: scharffg
Seralago Hotel & Suites
Spent Labor Day weekend 08, between Fay & Gustav. Rained for 3 days, cloudy on the 4th day. Hotel personnel were great, staff were extremely helpful. Great location when your stuck at the hotel. Multible resturants within walking distance for every taste. Resturant inside the hotel was a bit on the expensive side for a breakfast buffet but was good. Disney land crowd meant too many kids. Bar was never open! Snack bar was reasonable and open almost all day & night. Great amusement park and shopping next door. If you stay here, go to the Old Town area. Good rides, shopping & music. Didn't eat at the 50's theme resturant, but it looked great. Pool areas were clean and neat. Staff came through every so often just to tidy up. Even with the bad weather it was a good trip and If I can afford it I'll stay again. Not luxury, but good!George & PaeSuk in Kansas
04/02/2015
By: Kevin H.
Best Western Orlando Gateway Hotel
This was a really excellent Hotel. I was on the internet doing Memorial Day looking for 2 hours. I wanted to fne a reasonable but nice Hotel. I was so surprise at the price and Hotel. The Guest Service Agent Andavia was really nice and infomative. The room smell very nice. The room, bed, sheet, bathroom, carpet, Hallway & pool was very very clean. This mean a lot to me after my experience at other Hotels. The Hotel really looked like a five star hotel. We had a microwave & refigerator. I don't know what's up with the other Hotels not having these two appliances. These two items help you save money. I had only one complaint the beds were very uncomfatable. They were very clean and soft but our backs were hurting everyday we sleep on them. Other than that this was a very good stay
07/01/2015
By: frank c.
Renaissance Orlando at SeaWorld®
Stayed here in April for 3 days. The hotel is beautiful. The rooms is big and the bed is very comfortable. We hung out at the sports bar great drinks thanks to the manager he made us amazing drinks. The staff is very friendly.Room service food was great and it came super fast. The pool very good there open till late and even has a tv with movie on at night. The only reason I gave it 4 stars and not 5 is because the parking price is ridiculous and the hotel charges more after for hotel fees. They charge for internet and water. Like really!! But overall is great and is right across Sea World and they give you fast pass access if you stay there.
04/18/2017
By: Jackie F.
Hyatt Regency Grand Cypress
Our family has stayed there twice for 2 gymnastic competitions my daughter participated in. Both times, the hotel was packed, but their service was never compromised. The rooms are clean, comfy, and have beautiful views. On year we had taken a red eye and arrived at 6 in the morning. My daughter had to compete that day and the concierge arranged for us to have an early check in for a very reasonable fee. We were able to sleep and she was rested for her competition. I was so grateful to them and I will never forget their amazing service.
09/19/2017
By: James H.
Renaissance Orlando Airport Hotel by Marriott
I wanted to compliment your staff. I have traveled to many places, and your staff went above and beyond. They provided first class service, which was refreshing at your reasonable prices! The rooms were very nice. The Host for your morning breakfast service, could've been a little nicer. I still tipped, but not as much as I normally would've have. Acted as if I wouldn't want to pay for my breakfast, lol. But the food was delicious! I will stay again!
10/08/2014
By: Forest W.
Best Western Orlando Gateway Hotel
Tanya at the front desk was amazing. She was very good patience in trying to make sure that I had everything that I needed. Also as I was waiting for reservation to appear in their system she told me about many different amenities that the hotel offered. She has shown me the best experience that I have ever been shown in any of my hotels stays in 13 years. I will always make sure that I stay at the Best Western when in Orlando.
02/20/2013
By: cassandra.cantymurray
Embassy Suites by Hilton Orlando Downtown
My husband and I celebrated our Anniversary weekend here at the Embassy. The service and overall quality of the rooms, the complimentary hot breakfast and free drinks managers reception was amazing. The staff was very friendly and accomodating. This stay has prompted me to ALWAYS choose Embassy Suites as my preferred hotel of choice. In addition, the cost is affordable and a great value for this 5 star quality.
07/12/2013
By: mack2013
Hampton Inn Orlando-International Airport
I found the service & room was great. Breakfast was good. It’s convenient and close to the airport. One problem this hotel had was a shared airport shuttle service with other hotels to & from the airport. It’s poor, being not on time and the scheduling was irregular. After several calls to the hotel, the shuttle showed up more than an hour later. Initially, he sped by the pick up point at the airport.
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07/01/2015
By: racingchick21
Country Inns & Suites
Awful! Air conditioning in room barely worked one side of the room was an okay temp and the other side of the room was miserably hot! Management did not want to talk to me when I went down stairs to complain. Breakfast wasn't ready by 6am like they said it would be more like 7am! Door to the stairs on second floor wouldn't open. Pool was kinda small not enough chairs outside Will not go back!

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