I give it a D+ for overall experience. I had an appointment at 10 a.m. I am used to waiting at any dental office, but as I sat there I became increasingly disturbed by the number of people I saw come in and wait 10 minutes and then were taken back for treatment. I also sat facing the open hallway of hygienists walking back and forth and every time they looked at me they grimaced, no smile, no attempt at even fake concern. If anything they made me feel unwelcome. My husband left after awhile to go do some errands, he returned at 11:20 and I was still sitting there. Four patients who arrived after me had already been called. At 11:45, the receptionist told me the doctor would see me soon. I was relieved, because I did have a terrible tooth ache and I needed it pulled. As I waited they took in TWO MORE patients who had arrived at 11:15. My husband was getting very angry and so was I. Finally, at 12:15 they sent me back. Oddly enough the only part of the experience that went well was when I finally sat in the chair and the Dentist extracted the tooth. Dr. Anderson is very skilled and put me at ease. Now, I am not sure what the big deal was with being seen, but I do know I got a lecture on smoking as I was leaving that bordered on hostile. I also was told my dental condition was due to the smoking. PERIOD. When I told the hygienist that I had been treated for my periodontal disease and that my hypothyroidism contributed to the condition she reacted as if I was an ignorant child. Her response was derisive. So, I am wondering if this clinic just refused to treat me till later because I was a smoker? I don't know but did feel very ostracized. There was also some misrepresentation about pricing over the phone, I did not like this at all. They did adjust the bill somewhat later. Overall, if you do not mind the wait and the judgemental atmosphere, the dentist is excellent, perhaps he is unaware of how his staff are treating the patients, I dunno. Also, the receptionist was very kind and I could tell she was upset that I was left waiting for so long. I had waited 2 hours to be seen, and watched six patients who had arrived after me go in before me. I was also the last person to leave when they all went on their lunch break, there was no one left in the office. I found this also offensive, I had been sitting there with my hand over my cheek because of severe pain, I had to get water five times to help distract me from the pain and I was kept waiting. I never saw any other patient in such pain as I was. How did they know I was a smoker, I answered the question on the form I filled out at the beginning. Update to this story: I mentioned that I felt this dentist was good. I retract the statement. I was in severe pain within 10minutes of leaving this dentist. I thought this was normal, because he mentioned once I had the pain meds I would be fine. 8 months later I went to another dentist to have an extraction, boy was the experience quite the opposite. I was in pain when I got there, it was alleviated immediately. I was given a shot to numb me. I was not told to wait two hours and when they were done, they had me sit for a half hour to make sure I was ok. There was NO pain. I asked this dentist why the previous extraction went so badly. He told me that it sounded like the procedure was rushed and he told me that I should have never been rushed out of the office like I was. So Serene Dental gets an "F". There is no reason to treat patients so appallingly like this place.
In all honesty, if you are looking for the best dentist in the Orlando then you should definitely visit Dr. Nash. There are many reasons why I felt the need to write a 5 star, personal review for Dr. Nash & his team in Orlando. Before even visiting the office, I took a few minutes to browse the site and was absolutely blown away by the organization and amount of resources offered online. If you have any questions about the services offered, what to expect then you will appreciate how helpful the website is for patients. I mean you don't even have to go in to the actual office to start getting the help and information you need, and I think that's absolutely wonderful and unique to this office.I moved from Atlanta to Orlando recently and the transition hasn't been that easy. I was not expecting to have issues migrating to a new doctor and dentistry in Orlando - but to my dismay, there were a lot of problems in the process that I encountered. However, none of these problems stemmed from my experience with Dr. Nash. As a new patient, I felt really comfortable and welcomed into the office upon my first visit. I liked this a lot. People usually tend to go to the same dentist their entire life - and this causes new patients to feel unwelcome or even awkward at new offices. Believe me when I say that at Dr. Nash's dentistry, you will not feel this way!In fact, whether you are a new patient or a regular, you can expect genuine care from the services and overall good vibes at each appointment.I don't know about you, but when it comes to dental care, it isn't about machinery or the amount of people there are bustling around the halls.. it's about the QUALITY of services provided. I mean dental tools can range in design from different brands, and the number of quantity one has in stock, but ultimately the performance of such tools depends entirely on HOW they are used by the hygienist, dentist, et cetera. All in all, I hope you can find this review helpful while deciding upon dental care services. I just wanted to give a truthful and detailed account of my own experiences to help those of you struggling to settle on a dentist because I know how difficult the process can be! Don't be disappointed with your choice, because I wasn't :).
so I skipped my biannual cleaning eight times. Teeth cleaning hurts me and I am not a frequent flosser. I didn't get my cleaning done...more tartar build-up....cavities....more fear....no cleaning....no treatment....This situation continued several years and I ended up with a lot of problems in my mouth. Every day, I thought to myself, "I need to go see a dentist, I need to go...".I wanted to go to the kindest clinic, and I ended up here after reading the reviews.I told the hygienist about my concerns with painful cleaning. It still hurt in places, but what mattered was that she cared. Knowing that she was caring, and also caring about getting the job done for my better health, I simply trusted her. Dr. Nash has been great with my cavity treatments. He is very kind, and will try his best to make you feel comfortable. I am forever grateful. Dr. Nash did all of my fillings. He is great. Thank you for filling my big hole!! My bite feels natural and He lets me know it is OK to come back if i have any problems.For people who are scared.... I know how you feel. After getting my cavities treated, what I thought to myself was..."Why didn't I see a dentist sooner? " Please, do yourself a favor and go see Dr.Nash. They are very kind and helpful. I want you to go before the problem gets bigger and you may have to do a big procedure rather than a simple filling.Thank you everyone from Dr. Nash's office.
Dr Phillips Periodontics And Implants
I was a new patient at this office, my initial visit was wonderful. I scheduled and paid a deposit for a procedure that was to take place about a month after my visit. Four days before my procedure was scheduled, my husband had an emergency surgery. For obvious reasons, my appointment slipped my mind. When the office assistant called the day before to remind me of the appointment, I had completely forgotten about it. It was my first day back to work since my husband’s surgery and I was still getting my bearings. The office assistant said they have a 48 hour cancellation policy, but that she would speak to the manager to see if it could be waived given the circumstances. The assistant called me back later and advised me that the manager declined to waive the fee and said the $150 deposit would be applied to the $150 cancellation fee. I told the assistant that I didn’t have strength to argue about it, but that I would definitely not be a patient there any longer. I will not patronize any doctor or medical professional that does not understand a patient having an unforeseen medical emergency! What ever happened to good old fashioned customer service?
Dr. Vallillo is an amazing dentist! His cosmetic work is by far the best I have seen in Orlando. I interviewed 7 top local dentists before choosing Dr. Vallillo to do my upper and lower restoration. Part of what impressed me about Dr. Vallillo is that he also understands functionality as well as the cosmetic aspect which is so important. I was initially nervous about the work looking natural, but the end result was something you would see from a top Hollywood dentist, just amazing work. I now get compliments on my &amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;quot;beautiful smile&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;quot; all the time and it has changed the way I feel about myself. Dr. Vallillo doesn't need to advertise, because his reputation speaks for itself. The staff is also very friendly and top notch. If you are looking for a smile makeover or you have restorative issues and you need an expert, look no further, Dr. Vallillo is the best out there.
Sand Lake Centre for Advanced Dentistry
I got to office 15 minutes before for paperwork like I was told but office was still close , a young Spanish lady open door 5 minutes after and was talking to her cell phone while she is giving me paperwork. I waited 25 minutes before hygienist came and got me. Hygienist was really good, she answer all my questions had a great hand. Then she introduce me to dr and dr recommend some tx. I accept tx plan and proceed to have two crowns done, asst was really good and educated and really funny I was in heaven till I hear another asst making fun of me bc I told the asst Ithat was working with me that I was terrified about getting numb. I did my crowns, I got them already del and thank God I saw same asst that took care of me, she eras gentle, and funny so my nerves were not tobad but honestly I don't feel like going back.