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03/20/2017
By: Noel _.
North Pole Air Conditioning and Heating Services
I called Lisandro about a failed compressor on a Friday, and he was extremely thorough and took time to answer all of my questions over the phone. He also gave me a reasonable estimated cost to replace our compressor. The very next business day, he sent Luis, a detail-oriented technician, over to our home to replace our compressor and to get everything working correctly. Our local Bryant stores were all out of our compressor, so Luis drove out of his way to purchase one, just so the job could be completed the same day. Luis didn't rush, like other AC techs, but instead, he took his time to make sure everything was done correctly, the first time, and he was very polite and courteous. He did an Excellent job, and he left everything better than he found it. There was a small misunderstanding about work to be performed, but Lisandro and Luis took care of it in a kind, fair, honest, and reasonable manner. Likewise, I very highly recommend North Pole Air Conditioning and Heating Services, and I will definitely continue to use their services for our home, investment real estate, and business needs, and I will refer them to my family and friends in and around Central Florida. In the days of franchises and large companies who care more about their bottom dollar than their customer, it's a blessing to find small business owners who truly care about their customers, and who are honest, fair, and trustworthy, so save yourself some time calling one company after another, and make one call to North Pole AC & Heating to have an Awesome company who you can trust to take care of the cooling and heating needs for the next 20-30+ years for your family and business.Thank you Lisandro and Luis!
04/28/2013
By: laurie_1
Gary Munson Heating & A/C
I recently used Gary Munson Heating & AC to replace my old AC system.Since my unit was unrepairable, I called several places at random to compare their advice and their prices. I chose to use Gary Munson strictly based on my initial contact with his son A.J. He spent time answering all my questions about different brands and units, and was very knowledgeable, helpful and courteous. He did not rush me and came out that very day to do an evaluation and give me an estimate. I was satisfied with the price, so decided to use them solely based on my initial meeting with A.J. They came out the following day to replace my inside and outside unit and did an outstanding job. Their technicians were efficient, experienced, friendly and overall fantastic. In 6 hours I was up and running again and haven't had a single problem with the new unit. I would highly recommend this company to anyone looking for an honest, reasonably priced and caring contractor.
03/18/2014
By: Mainex M.
Belle Air Inc
i called on satuarday and spoke to a nice lady on the phone about putting a condenser and handler in my home about 10 mins went by and i got a call back from Luis and he said that he would come out on monday to give a quote,since this was my first install ever i was kinda scared about what to expect,but after meeting with Luis and him telling me he would start that day and finish too,i was sold.his price was super fare and the quality of there work is very professional.I highly recommend.
04/30/2015
By: Alex M.
Downtown Air and Heat
Shawn is top notch. He promised me he would be out the day he said he would be, and low and behold he kept his promise and showed up at 9:30 at night. The problem that was diagnosed previously turned out to be a different issue (easier for him to fix, and less expensive for me). He didn't up and over charge me for the previous issue and got the new issue fixed right there! Again, top notch service from a local company, definitely will be calling Shawn when my AC goes out again.
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08/04/2015
By: Jessica M.
DC/AC Air Conditioning
Excellent service!!! We live in south florida and have a rental property near Orlando that needed a new a/c.. we were worried about finding a quality company via web searchING and calling around. Everything happened on a sunday (which most places are closed) Brent to the rescue! Not only was he knowledgeable, he was quick to get the job done! Monday he had his guy at the rental property and installed the new a/c! We would def recommend DC/AC. All around great service.
08/11/2014
By: Denise W.
Gary Munson Heating & A/C
We just had our very first experience with this company and we couldn't be more pleased. We had no a/c. They arrived quickly, evaluated the problem and fixed the problem in no time. The tech took the time to explain some things for future reference and gave advice as well. He was great! It was the first time my husband didn't end up in an argument with an a/c tech. Most are trying to take advantage of you. Not this company! Thank you!
08/01/2012
By: bdlcinc
DC/AC Air Conditioning
Called Brent after noticing my AC was leaking water, schedule time for 10am-2pm. Called the morning of to request a call before coming and he said that would be fine. Brent then called me back and asked if I wanted him to stop earlier. He showed up informed me I just needed to flush my pipe, showed me how to do it and even took the time to explain to me how to avoid future clogs. He took his time and only charged me a basic service fee.
12/13/2013
By: Jennifer W.
DC/AC Air Conditioning
My parents were having a problem with their air conditioner. I searched for a Co. with great reviews, and happy to say I choose this Co. Brent, the owner came out stat! He was very professional & knowledgeable. After he understood our financial issue, he said he'd give us a free estimate this time. and was very thorough in evaluating our problem. We were very grateful and this will be the ONLY Co. we call in the future. Many Thanks!
11/08/2012
By: onehotlady1
shaw mechanical services
My A/C broke down and I was in a panick. I called a few service companies and could not get any out ASAP. I called Shaw Mechanical and was surpised to hear they were able to send a tech in about an hour. When the technicain arrived is was a god send. He was VERY profesional and got me going in no time. I HIGHLY recommend this company to anyone looking for a reputable, reliable air conditiong comapny. 5 stars!!!!!!
08/12/2014
By: J V.
DC/AC Air Conditioning
Called them for mother to service her air conditioner which had not been maintained well for several years. Kevin called day of appt to confirm and then again to give an arrival time window. He was super knowledgeable & professional. He gave us good advice and his pricing was very reasonable and fair. We were very pleased and would highly recommend him and DC/AC to anyone.
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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