Best 30 Pet Grooming in Orland Park, IL with Reviews - YP.com

Temporary Error.

Please try reloading the page.

user avatar
06/10/2017
By: Tara M.
Sassy Paws Grooming
Friendly staff -5lb puppy thin hair 1.5in long. Owner claimed the dog is matted? I questioned and felt no matting. Whatever. Asked for all over trim, focus on SANI Area w/bath. At PU dog was bathed/brushed no sign of a trim. $30. Dog was not matted as owner had claimed. Dropped off 10am they called 2:20pm for PU. Informed them I was over 45 min away 1.5 hr till I could get there. I called at 1:45pm dog not ready. Both calls spoke with a man. Disappointed with 4hr wait. 30min later received two calls stating pick up the dog or their taking her home.I arrived saw a customer was walking out with his dog. Owner reported my puppy was aggressive and peed on girls head. 4 wks later brought dog in again this time asked to do an all over cut-focus on the private areas to trim fur. Owner again claimed the dog is matted however she was not AGAIN. At PU she was able to be brushed out No problem. Charge was $45 for a puppy cut and hair in private area not trimmed down.Wiping poop each time and dried up urine left around private area which has irritated the skin. At drop off I showed them I had just broken my foot in PAIN-stated I would pick the dog up at 145pm when I left to PU child at school. At 140pm as I was parked in front hobbling out of car, received multiple text messages stating to get there immediately shop is closing or charging me day care fees. Hours state close @5pm. I did not see these messages until I returned to my car and paying $15 more than first visit. First visit 4hr20min,Second time only 2.5hr. If they require you to pick up your dog by a certain time or if there is a max time allowed before additional fees are incrued that needs to be stated when the dog is dropped off. Owner who greets you is very friendly and claims she is the one grooming but she is not the one who does the job. Displeased with how they run the business, make yourself available all day and run. Will Not Return. First grooming@Midwest vet- no complaints by groomer-No Matts/aggression.
Tips & Advices
Some pet groomers have viewing areas where owners can sit and watch their pets being treated. Most prevent owners from being in the same room as the pet, however, as the owner's presence might cause the pet to become too excited.
Pets that cannot interact with strangers do not make good professional grooming candidates. Sometimes medication can help, but some groomers don't take animals that have been sedated. If a pet becomes too unruly, a groomer may end the session entirely.
It's best to fully vaccinate pets before bringing them to their first grooming appointment. Dogs should receive the DA2PPC vaccine, which stands for canine distemper, canine andenovirus type 2, canine parvovirus, and parainfluenza. It's also a good idea to vaccinate dogs against Bordedatella (aka “kennel cough”). In fact, New York City requires dogs receive both DAPP and Bordetella shots. Cats, meanwhile, should get the FVRCP vaccine: feline viral rhinotracheitis, calicivirus infection, and panleukopenia. In addition, all pets should be up to date on their rabies shots. Owners should wait at least 24 hours after getting their pet vaccinated before bringing it to the groomers.
Technically, there is no such thing as a pet that is too old for a professional groomer. In fact, older pets with joint or mobility issues often can't groom themselves and need someone else to clean them. However, pets that are blind, deaf, or have serious medical issues might not do well at a groomer, especially if the person is inexperienced. Owners should feel free to ask potential groomers about their understanding of elderly pet issues. Often, older pets will exhibit puppy-like behavior and squirm or yelp during grooming. Alternatively, they might not be able to stand for long periods of time. As such, grooming an older pet usually takes more time than grooming a young one.
Puppies and kittens should be at least 10 weeks old before their first professional grooming session. They should be used to being gently handled by strangers and comfortable being separated from their owners for a few hours at a time.

Just a moment...