Best 30 Physicians Surgeons Family Medicine General Practice in Orange Park, FL with Reviews - YP.com
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10/02/2017
By: J W.
Dr. Luna I Khadour, MD
I was given an appointment and arrived at 0800 as told. The person at reception was nothing but antagonistic from the moment she looked at my insurance card.......she said she had never heard of the company. I told her that the Dr. that I had an appointment was listed as a member of the PHCS Network and she said she didn't like that network, they were always a problem. I asked her why her Doctors signed contracts with a network that was not liked and she said that it was a corporate decision. It went on and on till a nice office lady came up and rescued me and said I should go home and they would call me back to reschedule after they confirmed my insurance. Later that week I went to the next Doctor on the PHCS Network list....paid my $30.00 copay and that was that. That was over two months ago and I have still not heard back from Family Practice Associates. They should get rid of their receptionist and hire someone that relates to people.
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07/15/2016
By: Kat T.
Global Family Care
Mark Ballester is the best. Very thorough and great bedside manor. Make an appointment first thing in the morning or right after lunch if you don't have time to wait. New team members are very personable and professional.
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12/21/2015
By: Robert O.
Family Care Physicians of Orange Park
need someone to call me robert osterhout been trying to get hold of someone please please someone call me thank you
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10/27/2015
By: Kym P.
The Center for A Healty Mind and Well Being
This practice habitually cancels and reschedules visits, electronically by email and text, especially for Dr. D, who also habitually is late, sometimes up to 2 hours, but at least 1/2 hour, in my experience. Since I became a patient a year ago, 2/3 practitioners have left the practice.Apparently they recently closed the OP office except for Monday's, and have no staff except for Dr. D. himself. Phones purportedly are forwarded to the SS office, but as a patient I received no notification of the changes. When my insurance company called 4 times to confirm they were paying my claims, they couldn't even get through to anyone. I personally gave the office the relevant insurance reference number and asked them to call my insurance company to resolve billing issues so that the office would schedule my most recent appointment. The office refused to contact the insurance AND to reschedule me. When I explained that I am a patient in need of medical care (specifically new prescriptions), the SS receptionist yelled at me, interrupted me repeatedly, and refused to answer any of my questions or even listen to my billing request. I left a lengthy and detailed voice message for her boss, who also happens to be the office manager and person with whom I was told to speak to resolve the billing issue.She never returned my call. I guess they don't care if patients run out of medications, which can be life threatening. I wonder if Dr. D. Even knows that his office is more concerned with billing and insurance protocol, even when they're in the wrong, more than his patients themselves.
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08/30/2015
By: Melissa R.
The Center for A Healty Mind and Well Being
Staff never provides information regarding when the doctor is running behind schedule, which is a regular occurrence. Complaining to the doctors does absolutely nothing because he will basically tell you that you are welcome to seek treatment elsewhere. Very unprofessional.
07/21/2014
By: Ginger H.
The Center for A Healty Mind and Well Being
Awesome place, the staff is very friendly accomadates everyone.
04/11/2013
By: brutallyhonest8
Physicians Group
From the moment my husband and i walked in, it felt like an ambulance chaser office. I had every record they would need, as this was his 2nd rear end collision! the ARNP we saw was ready to schedule a chiropractic adjustment without even reviewing his MRI! Are they insane?!?! She was very vague during her "assessment" and when my husband tried to be clarify what he was saying she wasn't interested. Checked her cell phone 3 times during the appointment, which was scheduled for 30 minutes before the doctor was even supposed to be in the office! Terrible service, no care! We will not go back. Bottom Line- they treat you as though if you are an auto accident you recieve Menu #1 Treatment, Workers Comp Menu #2, etc. No personalized individual care plans.
Tips & Advices
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