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12/05/2015
By: Jeck N.
Sears Appliance Repair
Excellent service, for large appliance maintenance and repair I rely on Sears Appliance Repairs.When experiencing appliance problemsI I follow suggestions in the Manual's Troubleshooter section, when this does not solvie the problem, I call to schedule home repairs, this is cumbersome, lengthy and time consuming. Sears prefers to resolve the problem without sending a service person to my home, and instead, on a phone call, Sears consumes my time as they, try to fully identify the problem, its condition and parts that MAY be needed, relying on my perceptions, my views and my depictions of the problem, instead of an experienced repair person 's determination based on the insight of a professional and experienced repair person.Once I get a repair man at my house I know the problem will be fixed and solved.
12/13/2015
By: Angie R.
Sears Appliance Repair
The repairmen arrived in a timely fashion to repair my washing machine. They ended up determining that there was nothing wrong with my washer, but some lint from the dryer that got wet and smoldered. The repairmen were very professional. I like using Sears because they will repair any appliance. My local appliance store does not repair Kenmore appliances.
12/19/2015
By: Gregory M.
Sears Appliance Repair
Excellent service. The repairman kept me informed of what he found during the inspection and repair of my dish-washer. He cleaned out the trap, fixed the problem, and had a kit with him to replace the brackets on the rack. He was professional, cordial, and knowledgeable. Thank you from a very satisfied customer.
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07/13/2016
By: Shawn Z.
Sears Appliance Repair
The technician arrived the same day on a Saturday. I had attempted the repair myself to no avail. I was very pleased that he had the part with him and made short work of my disaster. He seemed very professional, knowledgeable and trustworthy.
Tips & Advices
Aftermarket replacement parts can be perfectly safe and reliable, but be sure to do your research. If replacing a more integral piece, such as washing machine’s water pump or a thermostat for a busted water heater, it might be best to purchase new.
Replacement parts generally come with warranties extending anywhere from 30 days to five years, depending on the original price, the nature of the fix and the age of the part itself.
If you’re seeking new parts repair companies will generally mark up their prices slightly--particularly at a major national retailer. However, used parts are typically discounted.
Cheaper used appliance parts can be found online or at many local, independently owned retailers, along with ecommerce sites such as eBay. Major retailers, however, generally limit their selection to unused, full-priced options.
Second-hand appliance parts are generally anywhere between 50-75% cheaper than new ones, but warranties might not extend as long and the parts may be less reliable or come with a shorter lifespan. Be sure to research the source of any second-hand parts to ensure the dealer is reputable and the part itself reliable.

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