Temporary Error.

Please try reloading the page.

04/09/2013
By: michael.d.burnett
Galleria Furniture
My overall experience finding my new bedroom was exceptionally great. I had never been in the store before, and was shocked when I walked in and was greeted by a salesman (Dalton Hinton) who encouraged me to just look. I must have looked at probably 50 different bedroom sets, from cheap to way over the top, and everywhere in between. My salesman must have been able to read my mind, because as soon as I began to wonder how soon I could get the bedroom set, he approached me and said he checked stock they had it in and that he would deliver it the NEXT DAY. He also informed me about their 5 year furniture protection, which is a no brainer if I am spending 3000 dollars on the set. He stayed near me for the rest of my shopping experience, answered all my questions, and was very personable. I actually left in a better mood than when I got there.Sure enough, the next morning a delivery driver called me and said he would be by my house between 2-4. They arrived a few min. after 4, but they were very careful setting it all up, and were respectable enough to wipe their feet before coming in. which is probably what set them back a few min. to begin with.I would happily recommend Galleria to anyone who is looking for furniture in OK!
user avatar
02/03/2016
By: David H.
Country Appliances
The Problem:I purchased a very nice refrigerator with some very small (almost unnoticeable blemishes), everything worked while it was in the store, and I was told I have a 90 day policy. After delivery and set up, the freezer was not cooling and both ice makers stopped working and then they brought a loaner and took my refrigerator to repair.The Ugly:When you call the store for updates on your item being repaired, they are back and forth, whoever answers gives whatever knowledge they may have off the top of their head, inconsistent information, poor customer service, poor communication, no ability to schedule pick/drop off effeciently. The Good:They do follow up, they back their product, Tobey ( the daughter) is very nice, follows up, does her best, and it seems like they are making an effort to have some customer service. Follow up on Previous Review:To the person with the roaches - For all the horrified reviewers, I did not have any problems with bugs of any type.
user avatar
10/08/2016
By: Jessica P.
Mathis Brothers Furniture
Y'all I didn't even buy anything (yet) but I definitely will refer anyone and everyone to this store and when you go, you HAVE to ask for Mr. Mark Sanford. I didn't feel pressured to buy, not once did I feel like I was pray. Lol. His professionalism and knowledge of all types of furniture is above reproach. He has been doing this a long time and you can tell. No kidding I felt like he was my uncle or something and wouldn't steer me wrong. If you're not sure what style you're looking for, visit Mathis Brothers on W Reno and ask for Mr Mark Sanford. I guarantee he will guide you to what you're looking for. Very Appreciative, The Puckett's
09/27/2012
By: faber95
Mathis Brothers Furniture
It would have been helpful to me if the salesperson had discussed the warranty conditions for Lady Americana mattresses at the time I made the decision to purchase this mattress (i.e., explain what non-prorated limited warranty means, and under what conditions the warranty would not be honored.)Reading those conditions following the sale is not as instructive as for the customer and the salesperson to discuss those conditions in detail. I would still rate the salesperson as outstanding, but I would have appreciated having a more thorough understanding of the warranty.
11/20/2012
By: elka79
Mathis Brothers Furniture
There are so many things that I love about Mathis Brothers, like the amazing furniture selections, trusted long standing company, but the main reason is, I can come there and just look around!! As I come in a sales person greets me, ask a few questions, then it is Really Okay with them it I say "Im just looking" LOVE LOVE LOVE THAT!!! No pressure, I can just walk around and look, (YES!!), but if I need anything they are there ready to help in anyway!! No place is better or even comes close!! Keep up the fantastic, amazing, great work!!
08/31/2016
By: Helen S.
Country Appliances
Went in to purchase a new refrigerator as mine was on it's last leg or so I thought. Before Tobey would show me any refrigerator she asked me what was wrong with mine. I told her and she said while she would love to sell me a refrigerator I could fix mine for less than $50.00. Told me the part to buy and how to fix it. You can't get more honest than that!! The building is clean, nicely lit and customer service was excellent!! I will be back to buy a garage box and any other appliance I need to replace.
user avatar
09/19/2016
By: Shirley T.
Mathis Brothers Furniture
We bought a mattress on 9/3/2016 were told we would get a $200. reward card from the mattress company and $200 from Mathis Brothers. I contacted the mattress company and was denied for the reward because I didn't buy the proper base even though we were told at the store that it didn't matter. So I have called them a few times and was told last Thursday that I would get a call the following day. 4 days ago and nothing. I told them to come get the bed I don't like to be told things that are not true.
04/14/2016
By: Betsy S.
Galleria Furniture
Update-They called me shortly after I last contacted them and came out to pic up the chair and I got a full refund. They delivered a recliner to my home and after I finished up with my move I sat down in the recliner and immediately smelled a urine smell. I contacted the store and was told it was a as-is purchase so they will not do anything for me. I'm on disability and it took me a while to save up to purchase it. Now I am out the chair and the money.
user avatar
06/21/2015
By: Savannah B.
Country Appliances
I'm very pleased with this business! I was referred here by another used appliance shop that was out of refrigerators. The appliances were all in wonderful condition- no blemishes, very clean, and very reasonably priced. The owner was very helpful and knowledgable and let us put a down payment on our fridge to hold it until we moved. I will definitely go back if needed and will refer friends here! An added bonus is my 60 day parts and service warranty!
11/27/2012
By: alia90
Mathis Brothers Furniture
There was a small issue with a furniture piece and one of your sales manager, Mr. Steve Soltysiak handled the situation on a very professional manner. I was a little disappointing with the situation and had a sour taste but thanks to Mr. Soltysiak and the way he handled the situation I am still a very loyal buyer to Mathis Brothers. I know I may not be a gigantic buyer but we have purchased lots of furniture from you. Thank You!

Just a moment...