The Holloway Group, Inc.
6613 N Meridian Ave, Oklahoma City, OK 73116
8:30 am - 6:00 pm
- Mon - Thu
8:30 am - 6:00 pm
8:30 am - 4:00 pm
- Sat - Sun
Parking: On Site
Wheelchair Accessible: Yes
Specialties: Behavior Disorders, Mental Health, Behavior Problems
Services: Mental Health Services
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Horrible place. I'm surprised they haven't been shut down. It's nothing more than a prescription mill. The providers are flaky and wont have your prescription ready despite the fact that they make you call FIVE days in advance. Providers have also flaked out and have not shown up for appointments and 2 of them actually quit and the people up front just kept giving me the run-around as to their whereabouts if they were coming back or not. Everyone is rude in person and you can't even call up there and speak to a live person because no one ever answers. You just have to leave voice mail and "hope" that they decide to return your call. The place is also dirty and unkempt.
The women up front are not good at there job. I came in to go to my second appt and signed in. One of them looks at me and says "" your appt was at 10:30am today"". I said ""no I wouldn't make an appt that early I would still be at work then"". I felt like I was being accused of something. So I pulled out the appt sheet that I was given on my first visit which clearly said my appt was at 5:30pm. The best part is that the rude woman behind the counter was the one who made the appt and wrote it on the piece of paper I pulled out. I believe people should be able to do the job they are paid for and in the least not be rude when it was their mistake. I wouldn't go here and Im considering switching because of this.
If you like being treated poorly, this is the place to come. The ""ladies"" at the front desk do not have their act together and they will blame their shortcoming on you, the patient. One of them, the tall red-head yelled at me because I did not demand to have my insurance card and ID copied when I came in the first time and the second time. I was not asked to pay anything on those two occasions. When I went in the third time I was attacked because I did not force them to make copies of my cards. They also demanded that I pay $75.00. I told them I did not have that much, I did have $25.00 and offered that to them. They said that I would have to reschedule until I paid $75.00.
This confrontation occurred in front of a full waiting room.
I will not pay this and I will not return to this torture chamber.
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