10924 N May Ave
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2.Led Custom Designs
10924 N May Ave
Lighting Consultants & Designers
Cost Plus World Market
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Wow! Honestly a great experience here, very helpful staff and competitive pricing. Would recommend this for businesses.
They had no issue pressuring me within 30 days of service to pay them, but now that insurance has ALSO paid them they tell me I wont be refunded for 60 days,. Presumably to give them time to check for any outstanding bills. WTH...thats a 5 minute task!!! Extremely poor customer svc
Billing department is one of the worse I have experienced. They deny to provide information. Explaination HEPA. I said, I will get the autåhorization from the patient by conferencing the patient on phone and they said they cant wait on phone.I told the lady that if they want to resolve the issue and get paid, they need to work with me and help me so that I can sort out the insurance. I have no issues getting authorization from the patient.I have called 4 times just to clarify why I'm getting bills in-spite of insurance paying them.
Dropped off two floor lamps for repair - after 2 years these folks declined to follow through with making the repairs. During the 2-year process they made several excuses telling me that parts were backordered, etc. When I called to ask if they intended to repair the lamps or should I pick them up the saleswoman said "you can pick them up" and hung up the phone. I did pick the lamps up and took them to Andrews Lighting Gallery; within 3 days the lamps were repaired and for less than $70 total! I'll add that the lamp selection at James Lighting is a bit dated. If you're looking for polished brass and really really really bad customer service they're your folks. Otherwise, may I recommend Andrews Lighting Gallery.
Would suggest using any other lighting company but this one people are rude worst place to get your lights
JUST GOTTA COME SEE!!!!!!!!!
They do not pay their bills timely. Have sought payment since 8/3/2010 for services rendered. Have not received payment after repeated attempts.