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By: Norm I.
Fireplace Express
I am a do-it-yourself person. I usually only contract out work that needs a licensed contractor like a plumber or electrician. I recently decided to replace my old wood burning fireplace insert with a new one. So I began by trying to get information from the online stores. They weren't really any help because they didn't know local code. So I made calls to several of the local fireplace stores all of which were pretty competitive on pricing but I wasn't really having much luck getting guidance on doing it myself, as most of them wanted to install the system for me. I called Fireplace Express and Crystal answered the phone. Now Crystal doesn't install the systems and didn't really know how to answer my questions, but she did the next best thing. She took my number down and called Jason "The Owner". After a while she called me back and told me Jason would be in the office in about 45 minutes and I could come down and talk to him about my questions. When I met with Jason, he told me all about the different types of fireplace systems from wood burning to vent less. He told me the pros and cons on all of them and didn't really try to sell me on this one or that one. He just talked to me about them. Now for my house I chose the vent less system because I don't want 15' feet of stovepipe sticking out the front of my house. The next day I came back and picked up the fireplace that I chose and while I was there, one of there installers was there picking up materials for a job he was headed out to do. He gave me his card and told me to give him a call if I had any more questions. Which I did, several times as a matter of fact. He was great, he answered his phone every time I called and gave me the advice that I needed. It has been a real pleasure working with these guys. I would highly recommend them whether you are a do-it-yourself person or you want the job done by a professional.
By: robinokc
Bachle's Fireplace Furnishings
Bachle's is fantastic. Almost all of our dealings were with Candi, the owner. After looking online for custom order fireplace doors, I concluded that it was beyond my abilities even to measure for the door. Called Bachle's based on the reviews here. Candi came to the house to measure for the fireplace door, and show us options. We picked a very modern looking door that was going to have to be mortared into place due to the irregular shape of the opening. In 3 weeks, we had the new door. Candi did almost all the work herself although she did have a helper along for the installation. The door looks GREAT! And you couldn't find a more knowledgeable, friendly, and can do business owner than Candi. If you live in central Oklahoma, and need a fireplace door, call Candi at Bachle's. You will be so very glad that you did. Amazing service, comprehensive knowledge, and what I consider, from what I know of custom fireplace doors, pretty reasonable prices.
By: Kathy B.
Bachle's Fireplace Furnishings
I recently purchased a custom fireplace screen for our new outdoor fireplace. It's absolutely beautiful. The first time I went in the store Kandi had a screen on display and it was love at first sight. It had been s a custom order some years ago and the people had redecorate their home and purchased a new screen. Only problem was some parts of the designs could no longer be duplicated. She was able to remove pieces of that screen and create a new screen for me. with a beautiful three-dimensional grape vine pattern. It's perfect with my antique patio furniture which also has a grape vine pattern. It's just stunning! I only wish the dear friend who gave me the furniture probably forty years ago could she how beautiful my patio looks! Thanks, Kandi...you're the best!
By: Jerry D.
Kevin R Kidwell Masonry Construction
Kevin repaired a large 10 year old brick wall in the front of our Homeowners Association. As it turned out the brick to match was very hard to find after 10 years. With a lot of extra effort on Kevin's part he found the identical brick at a manufacture in Georgia. Brick was ordered and delivered in a timely manner. Kevin and his crew repaired our wall and the brick was a perfect match and the workmanship was perfect. Kevin could have quit when our brick was hard to match but he stayed with it where I am sure many others would have given up. Give Kevin a chance to do your brick work./ Large job or small I am sure you will be pleased with his craftsmanship, honesty, integrity and effort.
By: mike.hill.7509
Bachle's Fireplace Furnishings
Bachle's installed gas logs a couple od years ago and I was very pleased with the installation. Unfortunately I did not take there advice to have a pilot light igniter installed at that time. After experiancing the error of my ways I called and spoke with Kandi and asked her to have the pilot light installed. I am pleased to say she didn't say "I told you so" she very professionally arranged to have the igniter installed at a very reasonable price. The young man that did the installation was on time (very rare in todays market) and left the fireplace spotless. I will recommend Bachles to anyone.
By: b.l.flanagan
Bachle's Fireplace Furnishings
I just moved her and have been putting off buying gas logs but when I walked into the store, I was waited on immediately and all of my crazy questions were answered. I felt no pressure to buy anything and when I decided to go home and think about it, Kandi was very understanding. I returned a few days later and met with Desi who was also helpful. I did not feel pushed in the direction of one product over another. Their installer, Chris, was wonderful. He knew his job and also answered all of my questions. He arrived on time and worked non-stop.. I highly recommend Bachles!.
By: Scott M.
Bachle's Fireplace Furnishings
Great experience! I had wrestled with vented or unvented logs. Researched it all on "Google U" and learned to be really confused. When I went into the store the first time, the store associate was a very calm, clear, and knowledgeable about my choices, the pros and cons, and never pushed one direction or the other. That was not my experience at other stores so I went back to where I started, ordered what I needed, including new doors. It was all installed very efficiently in a timely manner and we love the results.
By: Dale H.
Bachle's Fireplace Furnishings
Bachel's just made and installed a custom fireplace screen in a large fireplace opening in the house we just bought,and they did an awesome job! Their fabricators and installers are skilled and very professional. We also had theminstall new gas logs in another house a few years ago, and we were very pleased then as well. We highlyrecommend them for all your fireplace needs.Dale and Kathy Hennessy
By: debbie.nagle.79
Bachle's Fireplace Furnishings
Bachle's replaced an old brass fireplace glass door in our home. We stopped by the store one day, and Desi was very helpful with information and what we needed to do. Candy came out to the house to do the measuring and taking the order. As promised, the door arrived in about 4 weeks. Dean installed this week and it looks great. I have already recommended Bachle's to friends. JOB WELL DONE!!
By: Lizz F.
Bachle's Fireplace Furnishings
I strolled in to the store one day to look for some ideas for my fireplace and Kandi sat down with me and showed me some options. She was so helpful. I was lucky enough to choose a fireplace door that was in stock and got it installed within a week. The gentleman who installed it was very nice and very fast. The whole process was SOOO easy!

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