Evans Furniture in Oklahoma City, OK with Reviews - YP.com
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By: Tiffany D.
Galleria Furniture
If I could give zero stars I would. Nightmare of an experience. After waiting years to treat ourselves to a nice set of bedroom furniture, this has been heartbreaking. We paid over 2000 for the set. After a month of waiting we call to find out a piece was on back order and no one told us. It was 3 months before we had our complete order. Long story short, every single piece had a defect. The drawers do not shut correctly (one doesn't shut at all), the bed came with the wrong slats, and a parlor chair we ordered arrived with broken springs. After eight months of messages, emails, and website complaints, I finally was contacted by a service representative. (The GM, Don Bilyeu, didn't bother to call me until I complained to better business bureau). All they will offer to do now is pick up the pieces and repair them. So we are supposed to clear out our dressers and bed stands and just send our furniture off while we continue to make monthly payments in hopes that it is actually repaired right and in a timely manner which I highly doubt at this point. I asked for a partial credit for the huge inconvenience and was told it was not possible. I asked that replacement furniture be ordered so we did not have to function without dressers, etc. I was told it wasn't possible. I asked for a partial credit back in addition to having the furniture repaired. I was told it wasn't possible. After 10 months of trying to find resolution, they offered me a measly $500 credit to keep the furniture as is. I am completely disgusted that the management feels it is acceptable for a consumer to buy a brand new 2000 set of furniture in which every single piece requires repair and reconstruction. Disgusting. Save yourself the time, money, and effort and buy used furniture off Craigslist.
By: Jessie D.
Mathis Brothers Furniture
Our experience with Mathis Brothers has been a nightmare. We ordered a bed frame and were told it would arrive in about six weeks. We also bought a mattress and box springs, and we told them to wait to deliver those until the bed frame arrived so that we'd have the whole bed. Six weeks later, they called us and said our bed was ready for delivery. The delivery people just delivered the mattress and box springs, with no bed frame. They talked a lot about how this was not their fault and had the corporate office call us. The corporate people said the bed frame would not be ready for two more months.We never would have wasted our money on this bed if we knew it would not arrive for so long, and we are very angry that we now have half a bed sitting around our house for two months. At every point, customer service has been rude, unhelpful, and either dishonest or completely inaccurate with their information.They also keep calling the wrong number and trying to deliver to the wrong address, even though we've given them the correct number and address four or five times. Everyone at Mathis Brothers says the problems are someone else's responsibility. Do not give your money to this irresponsible, dishonest company.
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By: Josh L.
Mathis Brothers Furniture
I bought a twin over full bunk bed from Mathis Brothers. I brought it home and started assembly. Then I noticed that both sets of bed slats (the part that holds the mattress in place) were for twin size mattresses. I went to customer service. They tried to give me another twin set of slats. I needed a full. They told me they'd have to call the manufacturer and they would call me back in a few days. A week later, no phone call. I called back and was told to buy my own slats from Lowe's. I told them that they were supposed to come with the bed so I basically already purchased it from them. Why on earth would I buy something I'm already supposed to have? This company is a joke. This is absolutely the worst customer service I have ever had in my life. I will never go back. They just don't care.
By: gopokes4ever
Marquis Furniture
Thank Goodness! we now have an affordable furniture store in EdmondGreat staff - not pushy - not snobbyFast & cheap delivery - will shop there again
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By: Tina B.
Furniture Max
They have a going-out-of-business sale and they are only moving down the road! They wanted me to buy something & I told them NO! They told me that they'd rather me take my business elsewhere!! The guy didn't even act like you wanted me in the store!!! So yes I will be taking my business elsewhere Stay Away!!! If I could give it a zero rating I would!!!
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By: Kevin A.
A B C Furniture
ABC Office Furniture does not honor their word... they quoted me a price for a desk & delivery but once I was paying the sales person bumped it up 25% more before taxes... On principal I told the associate to keep his desk... it wasn't about the money as much as him being dishonest... Where is his integrity? Obviously he didn't take it with him to work today...So... I took my business else where... Office Depot had all of their Office Furniture on sale for 40% off... So not only did Office Depot honor their prices, I received an extra 10% off for joining their rewards program... the sales associate was very helpful... Now I have a better quality Desk & an extensive warranty...Office Depot Rocks...
By: Patrick M.
Galleria Furniture
Sales person was good. Service after the sale extremely poor. We were promised delivery/pick up on October 31st. It is now Nov 13th and are now told 2 more weeks. Very disagreeable customer service team that will not allow cancellation and refund. I wish I would have checked reviews before shopping there.
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By: Jessica P.
Mathis Brothers Furniture
Y'all I didn't even buy anything (yet) but I definitely will refer anyone and everyone to this store and when you go, you HAVE to ask for Mr. Mark Sanford. I didn't feel pressured to buy, not once did I feel like I was pray. Lol. His professionalism and knowledge of all types of furniture is above reproach. He has been doing this a long time and you can tell. No kidding I felt like he was my uncle or something and wouldn't steer me wrong. If you're not sure what style you're looking for, visit Mathis Brothers on W Reno and ask for Mr Mark Sanford. I guarantee he will guide you to what you're looking for. Very Appreciative, The Puckett's
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By: Shirley T.
Mathis Brothers Furniture
We bought a mattress on 9/3/2016 were told we would get a $200. reward card from the mattress company and $200 from Mathis Brothers. I contacted the mattress company and was denied for the reward because I didn't buy the proper base even though we were told at the store that it didn't matter. So I have called them a few times and was told last Thursday that I would get a call the following day. 4 days ago and nothing. I told them to come get the bed I don't like to be told things that are not true.
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By: Timothy D.
Mathis Brothers Furniture
From being accousted when we first walked in, then to a horrible shipping experience, wanted to give Mathis another shot and solely purchase a bed frame. ined for delivery and all worked out well once I had the clerk correct the double delivery fee since it would all be one load from one place to one place.I take off work to accept the delivery and there was no bed frame with the delivery, mattress, but no frame, and the sofa was damaged from delivery. Had delivery call back to warehouse to find out bed rails can't be found and will need to postpone the whole frame for shipment. So I make another date to take off work and the delivery arrives 2 hrs before the time Mathis gave me and since I could not be home at that time the delivery moved on to not deliver. I call and the best the clerk could do for me was to schedule another date 3 days later. Not too thrilled I call back for a manager and the clerk stated none was available and my only option was to take delivery or pick it up.

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