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11/28/2012
By: marienow
Round Two Recovery
This is a new company. I continued to receive messages from this company regarding another person. I ignored what the message said about calling the number and reporting that the number they were calling was a wrong number, assuming that they would just get tired and quit calling. This was my error. When I did call in I was very angry, but the person I spoke with was very polite and understanding. She explained that unless they actually get someone informing them that the number is wrong, they have to call the number. I haven't had a call since. I find that in most cases when companies such as this continue to call a wrong number it is because no one has bothered to let them know that it is a wrong number.
05/14/2014
By: V S.
Round Two Recovery
Found something on my credit report and called Round Two Recovery. I spoke to Veronica. Not only was she extremely helpful and gave me detailed information on how to resolve the issue, but she was polite. Recovery businesses get a bad rap because their job is to collect money owed-but Round Two was by far the nicest collection agency I have spoke to. Thank you Veronica for excellent service!
03/18/2013
By: donnaboles214
Round Two Recovery
I called about an alert that I received on my account and the lady was helpful, she olaced me on hold briefly and found that i actually had 2 accounts. I talked with her, she had the wrong SSN and she said she will make sure they are removed from my account. This was the first time I called an collection agency and gotten this professional respone.
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09/21/2015
By: Yvette A.
Customer Credit
Awesome customer service and easy to qualify. Definitely recommend to friends and family.

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