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02/03/2016
By: David H.
Country Appliances
The Problem:I purchased a very nice refrigerator with some very small (almost unnoticeable blemishes), everything worked while it was in the store, and I was told I have a 90 day policy. After delivery and set up, the freezer was not cooling and both ice makers stopped working and then they brought a loaner and took my refrigerator to repair.The Ugly:When you call the store for updates on your item being repaired, they are back and forth, whoever answers gives whatever knowledge they may have off the top of their head, inconsistent information, poor customer service, poor communication, no ability to schedule pick/drop off effeciently. The Good:They do follow up, they back their product, Tobey ( the daughter) is very nice, follows up, does her best, and it seems like they are making an effort to have some customer service. Follow up on Previous Review:To the person with the roaches - For all the horrified reviewers, I did not have any problems with bugs of any type.
01/26/2016
By: Diana C.
Metro Appliance Repair
I'll be the first to admit, I am terrible with any sort of home repair!. I was visiting a friend the other week and we ran into quite the predicament. When we got back from a night out we discovered that her refrigerator had just stopped working. We checked to see if it was plugged in but that was the extent of what we knew to do. A quick search for 24 hour repairmen led us to Metro Appliance Repair. We were able to get service within the hour, regardless of it being after hours. The guy helping us was very informative and took the time to explain what was wrong in terms that we understood. Long story short, our issues was resolved swiftly and professionally. I felt that the customer service was great each step of the way. Pricing was fair and I felt confident knowing that we weren't being swindled out of money just because we were knowledgeable. Would recommend 10/10!
03/10/2017
By: John H.
Metro Appliance Repair
I called Metro Appliance with issues with my Sub Zero refrigerator. They promptly sent out a technician, Lynn Smereck. Lynn was EXTREMELY helpful in helping me decide the pros and cons of proceeding with the repairs to this unit. I felt very comfortable with Lynn's assessment, the cost of repairs, and I was VERY impressed with Lynn's knowledge, professionalism, and workmanship. Lynn's attitude was refreshing; often a repairman is just there to "fix" something. However, I can tell that Lynn enjoys his work. I would highly recommend Metro Appliance to anyone in need of an honest quote, dependable service, and professional repairs. I can truly say that I have found the only appliance repair service company that I will ever call again! THANKS LYNN SMERECK AND METRO APPLIANCE!John HNorman
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01/31/2016
By: Genice C.
Metro Appliance Repair
Metro Appliances Repair saved me money and a huge headache! I was on my way out of town for my anniversary. The kids were going to be left at home alone for the weekend. Wouldn't you know it, my refrigerator goes out. Of course this happens right after buying a week's worth of groceries and enough food to satisfy two growing teenagers and not to mention the friends that just "happen to stop by". I called Metro Appliances Repair and crossed my fingers.....but when they say "Its The Service After The Repair That Counts", they mean every word. Not only did they repair my refrigerator, but called during the weekend to make sure it was doing good. Now this is the type of customer service that you want to experience when spending your hard earned money. Thanks, Metro Appliance Repair!!!
10/10/2012
By: misterent
Dave's Appliance Repair
A+ Cool guy, does his own work (Dave). $25 for a service call, a lot of guys are between $50-$80. Fortunately I had a quick fix, he didn't even charge me extra (even tho he was entitled to). He did tell me that he tries not to give people a set time of arrival "I'll let you know when I'm on my way though". Which makes sense in a repair industry. Lucky us he said he would be here in ten minutes (and he was). Gets the customer involved. I new exactly what he was doing. He only fixed the issue that mattered, and told me what to do if I had any other problems occur. Some guys just come in and do some mystery work and leave u a bill for stuff you didn't ask for. PS: I'm not Dave nor do I work for him. ===>> @franksisrandom
02/06/2016
By: Kalie F.
Metro Appliance Repair
Just recently, I had a malfunction with my washer. I was incredibly worried that I'd have to toss it and get a new one. A close friend of mine referred me to Metro Appliance Repair, and I'm so thankful that I gave them a call. Most companies just do the minimum to get it fixed, but their specialist went above and beyond, not only fixing my dryer but explaining what had caused the malfunction and what I needed to keep an eye on. It's a rarity to come across businesses with this great of customer service. If I run into any problems with other appliances, they'll be the first to call! I highly recommend this brand, their many years of service shows through their knowledge and quality of work.
01/31/2016
By: Marcos G.
Metro Appliance Repair
I been dealing with minor problems problems for the last year and I finally got sick and tired of it. Firstly, my dishwasher smelled after a wash cycle some times and stopped working with the Heated Dry setting. I know its nothing major but it sucks to have an appliance and not want to it. My side by side fridge was making a long sort of sucking noise every time we bought home groceries and had the door open I little longer than usually. I saw the good reviews for Metro Appliance Repair and called them the next day. They arrived at the schedule time and knocked out the work in a few hours. Very professional and clean. Awesome Service. 5-Stars.
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02/14/2016
By: Beth P.
Metro Appliance Repair
My dishwasher broke, flooding my kitchen. I thought for sure I would have to buy a brand new one, but Metro Appliance came out immediately and fixed it within minutes. This was very important because I had people coming over that evening and dishes piled up, not to mention the water I had to worry about. So without their fast service. I would have been a mess, literally! The technician was very friendly and polite. You don't always get that when dealing with stressful situations, but I did! I will definitely call this company for any of my repairs in the future!
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01/20/2016
By: Kat K.
Metro Appliance Repair
I love these guys! I had a refrigerator crisis the day before my mother-in-law's birthday party. I called at 6:00 the day of and they had a technician to me in 2 hours! Not only were they speedy and professional but the technician was very personable and made me very comfortable with allowing him into my home. He even tolerated my toddlers running around and asking questions. I would absolutely call them again and again. This is a business I can easily say I trust and get a good value out of. Plus my mother-in-law got her birthday dinner!
08/31/2016
By: Helen S.
Country Appliances
Went in to purchase a new refrigerator as mine was on it's last leg or so I thought. Before Tobey would show me any refrigerator she asked me what was wrong with mine. I told her and she said while she would love to sell me a refrigerator I could fix mine for less than $50.00. Told me the part to buy and how to fix it. You can't get more honest than that!! The building is clean, nicely lit and customer service was excellent!! I will be back to buy a garage box and any other appliance I need to replace.
Tips & Advices
If the washing machine is overloaded or all the clothes are packed to one side, the imbalance can cause the washing machine to jerk and shake. These vibrations can be violent enough to slam the machine against other objects, possibly causing damage to its exterior.
Refrigerator coils should be cleaned at least twice a year. Households with pets should clean their refrigerator coils more frequently.
To reduce the risk of foodborne illnesses, the U.S. Food and Drug Administration recommends homeowners set their refrigerators at or below 40 degrees Fahrenheit and their freezers at 0 degrees Fahrenheit.
In terms of operations and upkeep, gas dryers are less expensive than electric. The actual savings depends on the cost of gas vs. electricity in the area. Still, gas dryers heat up faster than electric ones do, making them slightly more energy efficient. However, gas dryers are priced higher than electric ones, so homeowners should prepare to pay more at the outset.
Proper maintenance helps most home appliances last longer. Homeowner's should check their user's manuals for insight on how often to inspect, clean or upgrade their appliances.

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