GO SEE GLEN, GIRLFRIEND!!! Glen is the store manager, and he is so incredibly knowledgeable, kind, friendly, patient, and really fun, all while being extremely patient. He has always remembered me by name since the first time I walked in, and he always asks me about what's going on in my life. Even if I haven't been there in a few months, he remembers what I've been up to. Even if I'm not in the best mood, and even when I am, he makes me laugh and puts a huge smile on my face. That level of customer care and service is so rare these days. He has pointed out many products to me that I have purchased, LOVED, and never would have known about without his assistance. He is absolutely NEVER pushy about this process either; it's clear that he's just genuinely concerned about helping you look and feel your best! You can tell that he loves his job and his customers, too. Also, Sephora is a crack house for makeup lovers. They have all kinds of funky tools, nice brushes, every type of makeup you can imagine, hair products, fragrances, etc. Their sale section is always stocked with fantastic products at unreal prices as well. If you don't know about it, the Sephora line of makeup is JUST AS GOOD as it's high priced competitors; in fact, I prefer the Sephora brand to many others. (The jumbo water proof eyeliner has LITERALLY changed my life. I get so many compliments on it, and it truly does stay brilliant and never smudges, even if I wear it at the gym after work.) All of the Sephora stores are great, but, I must say, if you want a truly remarkable shopping experienced with personalized, patient, and cordial service, you truly must go to this one - because this is the one that Glen is at! I know it's the only one I go to. Glen is an asset to Sephora, and anyone who gets customer service from him is lucky to have experienced it. He sets the bar so UNBELIEVABLY high that no one else even begins to measure up!!!
On 11/3 Dr. Hardt performed slim lipo on my upper and lower abdomen and upper and lower love handles. I was a bit nervous doing this procedure as I have never had anything like this done before. I'm 43 years old a mom of two teenage boys. I was having a hard time losing weight in my abdomen area and was getting a bit frustrated and just not motivated to get in shape. I am now a month post op and Words cannot express how happy I am thus far with the results. For the first time in 10 years I have a flat and tight tummy! I'm still healing, but am just amazed with how good I look. Dr. Hardt was very professional from the first time I met with her and also very personable. She makes you feel very comfortable and you can tell she truly cares about her patients. Natalie her assistant has been just fabulous too! If you are a woman that is thinking about slim lipo, and you want to feel like "you" again and gain your confidence back about your body, I cannot say enough good things about Dr. Hardt. I can guarantee you that you will get the best results from her! I could go on and on, and I Am so anxious to see how I look in two more months. Thank you so much, Dr. Hardt! You've helped me gain my confidence back.
Donna has been doing my lashes (and the occasional facial) for almost a year. The lashes are WONDERFUL and look natural (but gorgeously natural!). I've had numerous compliments; and one of my favorites was from a saleswoman who told me I had beautiful eyelashes; and then went on to say "I bet you've heard about your eyelashes all your life". That's exactly the look I want ! Each lash is applied individually (which is one of the things that makes this pricier than your $25 special); but those $25 specials generally look like fuzzy caterpillars. Not a look I want! I've been to the Northside medspa location; and Donna's home studio, and prefer the home studio myself. It's cozy, comfortable, stylish and just as professional in appearance as any "spa" location I've been to. If you want professionally applied beautiful lashes, see Donna. If you want a pair of fuzzy caterpillars attacking your eyes, stick with the cheapo specials.
If you're looking for the best, then you have found her...Donna is just amazing! She has done my lashes for quite some time now and I would NEVER use anyone else, EVER! Her prices are beyond resonable and her work is second to none! The compliments I receive on my lashes are never ending. From family and friends to complete strangers, my lashes are admired all the time! Donna, is the consummate professional, she's so warm and friendly and has always accommodated my needs, even my last minute schedule changes and requests. I've been to both: the northside spa location and the home studio location. While both locations are lovely, I do prefer her home studio, it's beautiful, tranquil and relaxing. I feel so comfortable there, it's become one of my favorite places to be! Guaranteed, no matter which location you choose to visit, Donna, you too will be amazed by her expertise, her perfessonalism, her unmatched attention to every detail and every client.
I have been going to Ms. Donna about 6 months ago. I originally contacted her fix a horrible lash job. When she first did my lashes, I thought to myself, this lady is the bomb. She is very talented and professional. There are a lot of people who do lashes in my city but, I would drive an hour and a half just to get my lashes done by Ms. Donna. I get a lot of compliments from other people. I had to go out of town; Ms. Donna wasn’t able to squeeze me in. I went on Xtreme’s website to find someone to do my fill. The lady I went to was considered an advanced certified lash stylist. When she seen my lashes, she said Ms. Donna had done an excellent job. I had to go get a routine eye exam. My Ophthalmologist asked if my lashes real. He was very surprised my lashes were not mine. I recently moved to El Paso, Texas. I still travel just to let Ms. Donna to do my lashes. I am a VERY SATISFIED customer and would recommend her any day.
SALON: had an appointment with Tracy the salon manager for a cut. She was running about 20 min late but dnot think she had an appointment before me. I brought pictures of the a-line cut I wanted as I have straight hair with no body and brought pics of similar hair. She put these huge 1.5" chunks of layer into my hair, straight out of the 90's. I told her the pics did not have that and it's a smoothly tapered cut. She had to cut more length off the lessen the damage. Needless to say, that was not the cut I wanted. I called to cancel the follow up appt as there is no way I'm going to let her cut my hair again. She asked if I wanted to reschedule, I said no, I am not happy with my cut. Instead of offering to make it right or do anything at all to keep a customer, she said ok. Bad cut, bad customer service, bad experience. BAD Ulta, BAD!!! They get one extra star because while I waited I found a cute nail polish color.