A-Better Heating & Air Conditioning
My house was hit by lightning and as a result I had to replace my 19 YO system, which I had never been pleased with. I took bids from several contractors in the south OKC market. Among the brands were American Standard, Lennox and Carrier. My house had some real challenges to it that I shared with the contractors. It had been a model home when first constructed and as such the garage had been a sales office sharing mechanical with the rest of the house. This meant that when converted to a private residence the return and supply ducts from the garage to the HVAC had been disconnected and sealed off. To make a long story short I had a 3.5 ton system hooked up to a duct system that could only handle 2.25 tons. A Better was the only contractor that counted and measured my window to size the system. They proposed adding a return duct in a hallway and a new supply duct to the utility room in order to get the duct system to match requirements of the house and provide required air volume for the unit. My review of the bids came to the conclusion that A Better was the one to go with. They were offering better SEER and AFUE rated equipment from Carrier than other contractors from other manufacturers. The install went well. As with any retrofit there are unseen issues that come up. A Better handled all of them in a proper manner. When the new return and supply ducts were fabricated and put in place they went through the extra effort of sealing all the joints on the sheet metal with the proper sealant. You usually don’t see this attention to detail on residential systems. Their foreman was circulating between several jobs, as is typical for this sort of operation. At every critical step Mark was there to make certain things were done properly. With HVAC systems the performance of the equipment is determined as much by proper attention to detail in the field then to design and fabrication at the manufacturer. It came with a WIFI t-stat by Carrier that has lots of features and is easy to setup. I have had the system in operation for about two month and were into the high 90’s. The house is cooler, quieter than ever. They also repaired some ducts leaks which means we don’t have to dust the house as often. All in all I have no reservation recommending A Better HVAC of Moore, Ok. I have referred them to friends already.
Oklahoma Air Conditioning
I chose several companies to give me an estimate on a new trane air system. I chose Oklahoma air because they did a better assessment on my house than any of the others that came. They were the only ones who went into my attic to look at the duct work, which needed some updates. On the day of installation, their crew completed the install in one full day...or so I thought. You see, my unit was installed in the winter time and on the first hot spring day of 90 degrees we tried to turn the air conditioner on for the first time and it did not work at all! Since it was the weekend we were stuck in the heat with a brand new (and not cheap) unit that was not running. We were frustrated and called on Monday. In a few days, someone came to look at it and it turned out that they had not finished hooking the air conditioniner up all the way and they had not told us that, so we thought that everything was ready to go. A second thing that bothered me was that when they came and did my estimate they recommended the installation of a second vent in one room and included it in the estimate. Getting near the end of the install day of I asked about the vent because they had not started working on it yet and they changed their tune and said to wait and see how the unit worked in the summer months because they didn't want to overwhelm the room with too much air. Well even though that work was included in my estimate they still charged me the same price as if they had done that work. A few months later I called them and they came back to install the extra vent for no charge. All in all, they were not perfect, but they made everything right and I would probably use them again.
Oklahoma Air Conditioning
I would rate 10 stars if I had the option!I don't know if anyone out there is "old school" like I am but I was So refreshed by the good ole, old fashion customer service provided by Oklahoma Air! When Mark came out to give an estimate, I was so impressed with him putting back everything he moved in order to gain access to the old furnace. Now that's great home training:-) However, the true mark of this great leader and company is that ALL of his team did the very same thing in his absense!They were such a professional and great bunch of guys.Special Thank you Mark for providing me the information and steps needed to obtain the energy efficient rebates! Cha-ching back to us! Ever little bit helps :-) My brother in law left here just a little bit ago needing to check into a new hvac. Without hesitation, we highly recommended Oklahoma Air. Thank you Mark and your team for helping to restore my faith in quality customer service in this day and time. Mega blessings on your business as you continue to take care of your customers as well as you've cared for us!Sincerely,Pat K.
Hill & Company Service, Inc.
My entire experience with Hill & Company was way beyond my expectations. From the day of the free consultation to the final signature with my warranty, the entire process was smooth, professional, and done exactly as told.Dale was hands down an excellent installer. He was there everyday, climbing in the attic, on the roof, and making sure things were going smoothly. He was very easy to communicate with, extremely knowledgeable, friendly, and was able to explain each process in "layman" HVAC terms that I could comprehend. He even booked a hotel room during the installation for my family and me since we wouldn't have air for 3 days, no other company even suggested this! You cannot teach that level of kindness.I would definitely recommend Hill & Company to anyone needing any HVAC service! Words cannot express the satisfaction and peace of mind it has brought to me knowing the job was done with efficiency, an extremely knowledgeable staff, and backed by a great warranty!
Hill & Company Service, Inc.
We have just had a Trane heat & air system installed. Dale Holloway presented us with all our options – no pressure, no fluff, just facts and kindness, and good rapport. He knows the heat and air business backwards and forwards and was able to answer all the questions and comments thrown at him. Dale's willingness to go the extra mile started early in the process. He was thorough in every aspect. From the moment he introduced himself to just the other day when he brought over warranties and other details were finalized, Dale has been a complete package. He shows up exactly when he says he will, he does what he says he’s going to do, he walks you through the entire process, but he made it all effortless on our part. I really was not worried about a thing because I had such confidence in Dale. The men who worked on installing were excellent. Everything went smoothly. They were very fine workers. Hill and Co. is the best.D&P Wight
Hill & Company Service, Inc.
We recently had our upstairs a/c go out. Through our past servicing with Hill there was already trust factor established. From the estimate of repairs to the decision of buying and installing a new a/c and furnace, we were happy with all those involved. Dale was extremely thorough and informed in inspecting and recommending options. There were no last minute costs or changes that came up in the process. Being a night nurse and a light sleeper, I was especially worried about my sleep being disturbed. The workers were conscientious of this and the work was done and cleaned up before I woke up. The day we had our estimate completed we also referred the gas station down the street to Hill & Co. They were happy with the fast service, unfortunately they had to learn the hard way with a scam contractor a few days before. We would recommend Hill & Co without reservation.Sincerely,Jerry & Susan MartinMoore, OK
Stover Heating & Air Conditioning
Stover H&A has done an outstanding job with all the repairs they have done for me. However, this last repair, they went above and beyond. My air conditioner was totally fried (all the interior mechanical parts had to be replaced due to a computer malfunction in the unit). It was still under my extended warranty, which I had all the paperwork for, so there shouldn't have been any problems getting it approved and paid for. The warranty company was extremely difficult, and Stover H&A worked with them over several days of them asking for more and more paperwork, signatures, a letter from me, and all kinds of hassles. They also brought me a portable air conditioner to help keep at least one room cool in the 95 degree heat while they dealt with the warranty company's delays. I would highly recommend Stover H&A.