06/02/2013Cassar Jewelers and Diamond Wholesalers
After two years, the wedding ring that my wife bought me had began to look beat up from the abuse of my job. We didn't save a receipt nor could we remember the name of the salesman who was working with her during the time of her purchase. We went in there this weekend with nothing but a story of how we purchased this ring two years ago and wanted to know if they could do anything for us in regards to warranting this ring at no cost. After spending an hour with us and my little 10 month monster ransacking their establishment, I left there with not only a better ring than my first, but quite possibly the most amazing wedding band I have ever seen. Despite the little to no proof I provided as to even purchasing the ring there to begin with, they honored our story and went out of their way to make me happy. The ring they replaced my original with was a couple of hundred dollars more in value. The owner and his son in law were genuinely good people. They mentioned that the company was 100% family owned and operated and it was my pleasure to give local support to a family owned establishment. I would refer their business to all of my friends and family. I couldn't help notice all of the complaints when I came here to leave a review and I would just like to mention to those who might be reading these in consideration of Cassar Jewelers, to keep in mind that the vast majority of people who leave reviews, no matter what the service or products is, are those who have had a bad experience. Those who have good experiences just don't seem to find the time to give a praise report. I'm taking time today to do just this. Cassar Jewelers, thank you for your service, the way you interacted with me and my family and for going above and beyond. For that I give you praise. You have earned the continuation of my family's business.