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05/07/2016
By: Carolann B.
PetSmart
I was in your Odessa Texas store on 05/07/16,I couldn't get one of your sales associate to help me! I ask the girl at the counter, who had NOONE in line, she acted like she didn't know anything about anything, where anything was, prices. I finally left! Then I called this afternoon, was hung up on twice! Then that lady lied to me, told me the only GOLD fish you had was 15.$-18.$ bull
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02/21/2015
By: Cody D.
Pet Connection
Great little place, love the owner. She always helps us in every way she can with our animals and advice. Animals are all very friendly. She's very knowledgeable on the critters. Great to be able to support a small business.
Tips & Advices
Pet owners usually sign a waiver stating that any injury or illness a dog suffers while at daycare is the responsibility of the owner. However, most facilities carry liability insurance and pet business insurance in the event of a serious incident. To prevent illness, facilities are strict about requiring proof of vaccination and general health from a veterinarian prior to accepting a dog. However, in an off-leash setting, scuffles or fights might occur. Reputable facilities will often hire vet assistants who can treat minor injuries and under-the-weather dogs.  For anything more serious, a good daycare should make it a priority to get the dog to a vet, and get in immediate contact with the owner.

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