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02/23/2015
By: Etienne R.
AAA Ocala
I've been an AAA member for half a century, and have always had good luck using them. However, a recent call for two service was unnecessarily complicated. When you dial the 800 number and it answers, you have to listen all the way through all four 'press the button' options before you can press #1 for service. That is incredibly inefficient and frustrating.Also, the person who answered did not learn English as a cradle language and that is never a good thing.
11/11/2014
By: Judy S.
AAA Ocala
Stopped by to purchase gift cards for 3 family members with birthdays in the next 10 days. Found the staff to be very friendly, not to mention an excellent selection of cards to select from. I always receive excellent service from members at the Ocala office.
04/22/2014
By: cindy.tibbits1
AAA Ocala
Went in for passport photos and was treated speedily and with courtesy, ws also given the paperwork we needed to get the passports and some very good tips for our upcoming cruise. Kudos to AAA for hiring such a wonderful representa tive!
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03/10/2015
By: Sarah M.
AAA Ocala
I WENT TO AAA TO GET A TRIP TICK FOR A LOCAL WEDDING IN OCALA. ALTHOUGH I HAD BEEN GIVEN A GOOGLE, MAP, I COULD NOT INTERPRET IT. AAA MADE IT EASIER USING I-75 INSTEAD OF LOCAL ROADS, THANKS AAA!
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02/17/2015
By: julia.ann.1671
AAA Ocala
We depend on Ocala AAA when we need documents Notarized, Passport photos or Travel information and assistance. The staff is always smiling, friendly and accommodating.
10/16/2014
By: Larry B.
AAA Ocala
I expect quality service from AAA and found it with Stacey Gresser at the Ocala office. Knowledgeable, efficient and honest.
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02/07/2015
By: Cheryl P.
AAA Ocala
I depended on Ocala AAA to provide me with info for my upcoming summer vacation. They came through with flying colors. Thanks.
04/22/2014
By: Don H.
AAA Ocala
This was my first time using the travel services of AAA. Extremely helpful. Don't know why I waited so long.
09/23/2014
By: Margarita R.
AAA Ocala
Stopped in to get some maps. The service was quick,mfriendly and accommodating. Glad to find the location.
Tips & Advices
Yes, most roadside assistance coverage plans offer towing services. There might be certain restrictions, however. For example, the plan may only cover towing services for a certain number of miles. Drivers should check with their providers for details.
Which cars are covered depends on the roadside assistance provider. AAA services are available to members and not specific to any vehicle. As long as members pays their dues and have their membership card on hand, they can use AAA for someone else's car. Generally, auto insurance plans cover the car itself, not the driver, so people can't use their roadside assistance for another. However, details vary between providers, plans and local laws. Drivers should consult with their insurance providers to see whose cars are covered.
Roadside assistance coverage varies depending on the provider. However, they generally include:
  • Tire change
  • Battery jump start
  • Towing services
  • Locksmith service
  • Minimal mechanical labor
  • Delivery of oil, fuel, batteries or other parts
If a driver has a flat tire and no spare, roadside assistance services can deliver a new one. However, these services will not pay for the cost of the tire. That will be the driver's responsibility. Based on the location, some will tow a car to a tire dealer.
Most roadside assistance plans offer gas delivery and service. However, clients are generally responsible for the cost of the gas.

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