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We have been trying to get Brian Koppenhauer for a month and he is never available and has no answering machine. Bad service for sure.
Main issue is my magazines in the aparment mailbox were wet, wadded up, torn pages and generally unacceptalbe condition (appeared to have dropped into a puddle, grabbed up harshly and shoved into my box). I want my post office to show responsibility towards me the patron by offering to send one package for me, free of any and all charges as a gesture of good-will towards improving relationship, and customer satisfaction. Please contact me, Ms. Nancy Bailey @ 405 NE 22nd AveApt 21
I was supposed to have a package picked up on 6-1-16. I needed to go to work in the afternoon. I left a note stating I needed pickup before 1:00 pm. A sticky form was left by the UPS driver pickup was attempted. So I decided to take off work today so I would be here for the pickup.... (I stayed home all day) the UPS driver came up to my door slapped another sticker on the door that they attempted to pick up again and never rang the door bell or knocked on the door despite the fact that there were two vehicles sitting in the driveway. I called twice to talk to a supervisor & it's 1.5 hours later & no one has returned my call. Not good for business!
I have used this UPS store for many years. I have my mail box at the store and they always call me if I have a package. The owners are very friendly and honest.
I went in, and someone was immediately ready to help me. you don't see that anywhere else. i am very grateful for such a great staff and overall ups.