Jj Fish And Chicken in Oak Park, IL with Reviews - YP.com

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By: Ismael S.
Avenue Ale House
In December 2014, I placed a pick-up order for fish and chips, i.e. fries. While I was placing the order, I asked the waitress if I could substitute the cold slaw for more fries. She said yes. When I went to pick-up the order, the staff was very friendly. Ennis, the manager, even came out to greet me. After a short chat, I walked back home with my order. I should note that every person in and around Chicago knows how cold it gets in the winter. When I got home, I changed out of my winter gear and opened up my to-go box. Not only did I not have my substitution, but I was not given any fries at all – mind you the name of the dish is “fish and chips.” I called Ale House and spoke to the waitress who took my order. She apologized, but could only offer to fix my order and a credit of fries.I decided to return to the restaurant. Shortly after I arrived, Ennis came out with my original order of fries. When I asked how he can make this right, he seemed bewildered. After he realized that I did not receive any fries at all, he became apologetic and offered to credit my account with a free burger. I accepted the offer. While Ennis was taking down my phone number to add to his records, I told him that he handled the situation well.As a current business owner, I can attest to the importance of taking care of your customers when there is a mistake. It may cost you a little up front, but you are making a small investment that will likely pay-off quickly and many times over. As a result of Ennis’ behavior, I will continue to do business with Ale House.
By: erykah_reenae
Chicago's Home of Chicken & Waffles
I just want to say I'm NOT a fan of chicken & waffles but I've gone to this place for their breakfast & it's excellent. The food was great, the service was even better & the ambiance was beautiful. I visited the one out south & I just would choose this one in oak park ANYDAY. The cashier wasn't as friendly as everyone else but everything else made up for her lack of smiling & greeting. Five stars across the board.
By: Charrond M.
Chicago's Home of Chicken & Waffles
Chicago's Chicken and Waffles is great if you are looking for a soul food and breakfast combination. I tried the cat fish dinner and I loved it. Huge portions, steak size portions of fish, nice size waffles, and just the right amount of sides. The service is nice and friendly.
By: connokeys
Avenue Ale House
...is no longer. Like: decent food, ambience and SERVICE. Especially service, now virtually non-existent. We used to go there for breakfast several times a month (strawberry crepes: yum!) Now, not so much. Recommendation: give Avenue Ale House a pass.

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