I went to Prodigy on Oak Creek for a haircut and perm. I brought about 10 pictures of the type of hairstyle I wanted. I also discussed that I wanted a wash-and-go style that was approximately shoulder length when dry. I was assured that this could be done. Erica was my stylist. In a nutshell, when she was finished, my hair was much shorter than I wanted, the layers were uneven, and when Erica took me out from under the dryer, she told me my hair was "fried!" She wasn't kidding! My hair had very little curl in it and was standing out at the bottom. At my request, she tried to even out the bottom twice, but it was still crooked. She gave me a paper cup of conditioner wrapped in foil to take home and use when I washed my hair after 48 hours. I told her how unhappy I was and she didn't charge me. I let it air dry and it was stiff to the touch and extremely dry. (My hair had been in excellent condition when I walked into the salon.) When I awoke on both the next 2 mornings, there were broken pieces of hair on my pillow! When I then washed it carefully, hair was coming off in clumps! I then went to another local salon in Oak Creek and 2 stylists looked at the cut and condition of my hair - they couldn't believe I had gone to a licensed beautician!!! I had to get my hair deep conditioned, have much of the broken ends cut off (2" more) and have the layers recut in a new style. The stylists also said it will take about A YEAR for my hair to be back to pre-Prodigy condition. I also had to buy some specialized products to provide extra conditioning for my hair during the next year and will have to go for cuts often to keep trimming the "fried" parts of my hair. With all the "extras" I must now do or buy, it is going to be a very expensive hair experience!
I live close to this place and I've been there a few times. Jeromey was a friendly guy who did a wonderful job. Sadly he left. I went back for my kids hair cuts and they did an okay job, nothing wow, just a NICE clean cut. The stylist was friendly. I did notice however that when I went to the same stylist for my cut, she was a little rude, and not as friendly really negative vibes. It shouldnt be that way. I Trust you enough to let you create MY look, with MY money, the least you can do is show me some understanding and appreciation with a simple smile. And don't ask me what length I want my bangs and where they should hit!! YOU are the stylist, as in YOU should know where bangs should be and recomend what suits my face. Afterall...being a stylist doesnt just mean you can properly hold a pair of scissors. Overall, this place is okay for an okay n fast cut. Don't expect to walk out feeling like a celebrity.
I ran 5 min late and called- was told no problem. When I get there, the person is still cutting some kids hair. Then when she's told I'm there, loudly says "wasn't that suppose to be such and such time", the other lady THEN tells her I called. "Glory" proceeded to putz around and finally took me to her chair. when explaining what i was trying to do - she's rolling her eyes and making faces then tells me LOUDLY THREE TIMES how many different colors my hair was - loud enough for the entire place to hear her; that's only important because during my short stay, she tells me an irrelevant story about a kid asking her what is her favorite jelly bean and ahe replies "the black ones" so "the kids said so you like black things and his mom and me just looked at each other and started laughing - and then whispers how "there's a girl who works here who only dates black guys; then I got to listen to a 5 minute rant about how "women in the Midwest can't let go of certain hairstyles"; and again rolling her eyes talking down about customers who want "old" "outdated" styles that she's done "hundreds of times". Must think pretty highly of yourself since those are the same CUSTOMERS that PAY you for a service. You cut and dye hair in oak creek, wi. THAT'S WHAT YOU GET PAID TO DO. How is it you think you're so "above" people YOU serve????