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By: Kelly K.
Dr. Sonia Bisaccia, MD
Most amazing medical staff and team I have ever encountered in my life! I was traveling to Norwalk for business when a need arose for me to visit urgent care. My insurance company directed me to this one as it was convenient to where I was staying. From the time I called to get information about what I would need, to the time I left after they were already closed up, it was a truly amazing experience. The kindness and thoughtfulness that radiated from the Office Manager struck something in me I couldn't even explain. The MD was knowledgeable, kind, and forthcoming. You can clearly see that they are there FOR THE PATIENTS and are advocates for the wellbeing and happiness of whomever they encounter each day. I would recommend this location to anyone and everyone that finds themselves in a situation where an urgent care is needed.Thank you to Doctors Express for easing my mind and treating me with such kindness and respect!
By: C W.
Dr. Sonia Bisaccia, MD
Dr. Bisaccia was kind and very good with our daughter! My only problem was the waiting room had a news channel on very loud reporting about local street drugs and recent violent video's. When we asked reception to change it with two young children in the waiting area, they snapped back "no" with no explanation. My daughter had to listen to ppl dying in the recent horrible Charlottesville attacks. :(
Tips & Advices
Emergency care facilities can treat infants and children. Roughly 16 percent of emergency patients are infants and children, so the medical professionals at these facilities typically have strong experience in pediatric emergency care.
The average wait time will depend on the type of emergency care facility.. Wait times typically average less than 20 minutes at an urgent care facility. At a hospital-based emergency care facility that treats life-threatening conditions, wait times can take as long as an hour or more.
Board certification is not required for emergency care facilities. However, the top facilities are often board certified. At hospitals, many emergency care centers require that their physicians be board certified as a qualification for employment. Two boards that handle this type of certification are the American Board of Medical Specialties and the American Osteopathic Board of Emergency Medicine.
Emergency care facilities include those that offer urgent care, and some urgent care facilities offer certain primary care services. At these facilities, patients are usually evaluated upon arrival, and a determination is made as to whether the problem requires emergency care, urgent care, or primary care.
Some medical tests and scans are performed at emergency care facilities. These facilities may perform select X-rays and blood tests if this is deemed necessary to assist your treatment. However, the range of medical tests and scans offered is much more limited than those offered as part of standard hospital care.

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