Wells Fargo Bank
18111 Nordhoff St, Northridge, CA 91330
- Mon - Fri
9:00 am - 6:00 pm
General InfoWells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.6 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online (wellsfargo.com), and mobile devices. We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helping them succeed financially. We do business with one in three U.S. households. Wells Fargo has more than 265,000 team members in 36 countries across our approximately 90 businesses. At the end of third quarter 2014, Wells Fargo ranked fourth in assets among U.S. banks and was the world’s most valuable bank by market capitalization. In 2013, Euromoney named Wells Fargo “Best Bank” in its Global Awards for Excellence, the first time a U.S.-based bank has won the top award. The Chronicle of Philanthropy ranked Wells Fargo’s corporate giving in the top two among all U.S. companies each of the past two years. Our vision: “We want to satisfy all our customers’ financial needs and help them succeed financially.”
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I wish I could give this bank zero stars. I went to this Wells Fargo on a Friday at 2:30pm to try to complete an ongoing claim, and low and behold, it was closed. The hours of operation online and on the door indicated that it was supposed to be open from 9am until 6pm, so you can image my surprise when I walked up to the door and it was closed. there were no signs indicating a time when someone would return. I waited for 45mins and finally a woman came sauntering toward the front door, taking her sweet time, talking on her cell phone, didn't even address me, and didn't apologize for the fact that the branch was closed without any notification. In addition to all of that, she didn't even attempt to help me out right away. Instead she took her sweet old time to check her email, take another personal call on her cell phone, and walk in the back to get some water. I couldn't believe how rude she was. I hope that all of her accounts get taken away from her and that she gets demoted or fired. Beware if you go to that branch and encounter someone named Sujin. Immediately ask for someone else because she is the most incompetent person I have ever encountered at any bank. I'm glad I don't bank with Wells Fargo anymore.
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