She gave me a mullet & I was literally in shock- - This is one of those shops where, no matter what your hair looks like everyone tells you your your looks nice & the stylist Mary congratulates herself while styling . Well when I walked into another salon the next day to get it fixed;why were all the stylists shock & asking why, why, why?WOW, I waited a while to write this review because I was extremely upset after I had my hair done here. I will try my best to write a reasonable review. I ended up here because my stylist cancelled on me the day of & I needed a haircut. My hair had broken off badly. From my ears forward my hair was 4 or 5 inches. In the back, my hair was long (down my back) but horribly thin & damaged. I need a big chop and was ready to start over. First I needed a texturizer (mild relaxer basically) and color. Both the chemical & color was done by her assistant (?) The entire service was provided while the young lady was on her cell phone. While that's truly rude, I was impressed by her dexterity as she was NOT using a bluetooth headset. Also I have no idea if the young lady was licensed to provide the services she performed on me. Not a good look or very "Classy" should this salon ever be sued. Next was the big chop...sort of. As I mentioned my hair was very long in the back. Mary cut my hair very short in the front and left the back long. Yes people I just described a mullet. Business in the front & party in the back! Now the cut in the front was cute. The problem is it was a precision cut. Very short and difficult to curl. I have, no exaggeration at least 10 curling irons of all sizes, 4 flat irons. But I digress, the point is I could NEVER come close to recreating that style, I mean absolutely nowhere close. Nor could I walk around with all that party in the back so I went to another salon to get the back cut. Many may wonder, why pay another salon? Because, Mary expressed a desire to cut every head of hair that walked into her salon short, even if the hair was already short in my opinion. She seems to believe the shorter, the better & everyone looks great with a short cut. During my haircut I had to object to her using clippers to shave the sides of my head. I did not come into her salon for that type of cut! So I went to a salon where they understand my needs when it comes to a cut. ( I would have gone there initially but they do not provide chemical services for black hair) This was not my 1st time at Classy Images, but Mary had never done my hair before. She had a very talented young lady renting a booth who did great cuts & weaves and an older lady who did weaves. Alone in the salon I noted that Mary's clients are all older & rock short cuts. Maybe if you went in with a picture she would do a good job; but do not let this woman's sense of style fool you. DO NOT allow her to freestyle cut your hair. When I went in recently for a touch-up (at a different salon) the stylist asked..."Did you have a mohawk?" Now that my hair has grown out a bit I can laugh at the situation. Last but not least, part of my aggravation was with the texturizer, but I didn't realize it. Now that I have a touch-up my hair is softer & more manageable.Bottom line, my hair is still extremely short on the sides, from the perimeter to 2 inches above my ears. but my hair has grown out to cover this up. I thought her shop used quality products but my hair was stiff and unmanageable for a weeks afterwards. I use Nexxus products at home & my hair was stiff from the day I returned from the salon. Honestly, I gave up & got braids. One pro, her shop uses Dudley's for semi-permanent color. I will continue to use this product at home!
I had just moved to Charleston in October of 2011, and was referred to Stella Nova to get my hair done. What a rip off that was! Over priced, poor stylist. So, then I'm visiting Miami in February of 2012 and decide that I would stop in at a very exclusive salon to get my color touched up. Rip off No. 2... I spent $400 and they stripped the color out of my hair and damaged it, as well. I was mortified as I am in the public relations field. A new friend that I had recently met after Miami said, "Hey, why don't you go see my stylist, Lisa"? So, I called and got an appointment with Lisa in March 2012. BEST THING I EVER DID! Lisa not only fixed my color on the first visit, but she started working on the bad haircut and damaged hair, as well. It is now July and my hair is absolutely beautiful.!! It has grown so much and even though I still get highlights, Lisa has somehow made it look natural. Which no one has been able to do in 10 years. She is AWESOME! If you need a stylist for cut, color, whatever, SHE IS THE PERSON TO SEE. Men too! Give her a call... and then you can thank me on your own review!