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By: Gary R.
National Car Rental
Everything went well in Norfolk until the return. There was no shuttle service. When I asked, the attendant told me that they didn't provide shuttle. She said it was a two minute walk to the terminal. It might have been a two minute walk for her, but for someone who has just had a knee replaced and walking with a cane and trying to get three suitcases there, it's about ten minutes. If I had know, I would have dropped the luggage off and then returned the car. Very disappointing for an Emerald Exec. customer.
By: Andy S.
National Car Rental
I left a very valuable item in my rental car when I returned it. After panicking for a bit, I got in touch with the office in Norfolk, and within a few minutes they had located my lost item. 2 days later it was in my possession again. I can't thank the Norfolk team enough for bailing me out. 5 Star customer service!!!
By: Brian W.
Enterprise Rent-A-Car
Requested a car rental provide at the Navy Space A terminal. Enterprise allowed me to pick it up there and drop it off at the same location. Very efficient and top notch service.
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By: Ray A.
Enterprise Rent-A-Car
Very courteous and friendly staff. I had only one issue but it was resolved in a timely manner by the assistant manager. No complaints and I would return for future rentals.
By: Stephanie J.
Enterprise Rent-A-Car
Always great customer service at this location. The cars are clean and well kept. Greg and Courtney really take care of their customers. I will always go to that location.
By: Cathy P.
National Car Rental
I love National! They are always so friendly & I love the auto upgrade with my Executive class!! Ill never go back to my prior Car rental agency (Hxxxx).
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By: Ashley V.
Enterprise Rent-A-Car
Always a great experience when renting from enterprise, they really take care of me.
By: James B.
National Car Rental
The service was great and the process from start to finish was quick and easy.
By: Wave R.
Enterprise Rent-A-Car
It was a pleasant experience to rent a car at Enterprise!
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By: Lilian A.
National Car Rental
Friendly staff and very efficient pick up down stairs .
Tips & Advices
Although special insurance isn’t always legally required for a moving truck, all auto insurance providers and moving specialists suggest you buy the special policy from the moving truck company. This is because most auto insurance policies have exclusions for covering vans and trucks over a certain size, and also because auto insurance will not cover the personal property inside a moving truck.
In order to drive a rented moving truck, a person must be on the rental agreement. Just as with rental cars, getting another driver put on your rental truck agreement may carry an additional fee per day.
Moving truck rental cost does not include the fuel cost. Make sure to find out from the rental company if there is anything to know about the type of gas the truck requires, as well as the location of the gas tank.
The rules about moving trucks and weigh stations vary somewhat by state. Some states do not require trucks to stop if the occupants are doing a personal move, not commercial moves. Others require all commercial trucks to stop, regardless of what they’re calling. When in doubt, stop.
Yes, pets are allowed in some moving trucks. However, all moving companies clearly state that renters should not put pets in the cargo area, and that pets should be in a transport carrier or properly harnessed for everyone’s safety. Moving truck rental companies all have clearly posted pet transport safety tips that you should review before moving day.

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