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12/18/2015
By: Kiki B.
Merchant's Tire and Auto Service Center
Can't say enough about this location. Needed a set of tires - had a great price with extra $100 off- this location was the only one with a set in stock so I made an appointment online for same evening. Later I noticed the website said this location was out of stock. I called to verify they had my appointment down, the tires were in fact available etc as I was driving from Yorktown to Norfolk in pouring rain. Steve answered promptly, checked the tires had been pulled in anticipation of my arrival and I had the last set that's why they were showing out of stock. Drove down- was waited on right away-even got there early and they took my truck soon after. I was out the door in 45 minutes. Felt the need to write this as unfortunately customer service and competence are lacking in most industries and I was pleasantly surprised that this Merchants was top notch, efficient, super friendly (Steve) and I wont hesitate to make that drive again when I need car care. Highly recommend them.
05/26/2016
By: Bigg D.
Bress Auto Service
Had a brand new engine installed around the end of 2015. Upgraded from a 4.3L to the 350 5.7L engine. He cut me a great deal for the work I was asking to be done. Professional service, great feedback, and they let me store my engine their until it arrived without a storage fee. By the time my engine arrived, about a week later, my old engine was pulled and waiting. Took about 3 days to install the new engine. I put it on the highway that same afternoon and was very impressed. No leaks anywhere. Got home and I selected the engine bay, very clean, in fact cleaner than before I gave it to them. I definitely recommended him to my buddy, but he went somewhere else, and the person had his car for 5 months. He pulled his engine, stole his money and stole the new parts, closed up shop and moved out of state. Now he has no engine no parts and a car that's been sitting in his yard for a month now. I'm on my way back there next month or so to get some upgrades done on my engine. 8
04/19/2017
By: Darlene G.
Speedy Auto Service
I just had to give my testimonial about Ed and his team at Speedy Auto Service in Norfolk. After taking my daughter's 2009 Toyota Corolla to FOUR different repair shops (and one of them was a Toyota dealer), Ed was the only one who could figure out what was wrong. Diagnostic testing came up with all kinds of different codes but he was the only one who was diligent and just would not give up until he discovered she needed a new fuel pump! He did excellent work, was fair and reasonable, extremely knowledgeable, and fabulous to deal with. This mechanic knows his stuff! I highly recommend him and Speedy Auto Service in Norfolk. Just simply the best! My daughter's car runs awesome now and yes, the "check engine" light is finally off for good. Thank you, Ed! Super detective work!
03/17/2016
By: Wayne C.
Hurdle's Front End & Frame
Unsure of which alignment shop to select, observed a School Bus and a Cement Truck in for service. From that point it was a no-brainer, as those tires range from $300/tire up and can't be retreads. Took my clunkers and crabs and contracting company's vehicles to then Don - left with virtually a new driving vehicle and sage advice - "don't replace the tires until AFTER Hurdle's aligns the vehicle. The tire condition reveals to them other contributing problems from other suspension and safety problems otherwise masked by the new tires."Hurdle's is THE alignment shop for me and my family and friends for over 25 yearsWayne
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02/18/2015
By: Jacquie T.
Barry Lee Automotive
AMAZING!! Needed work done on my car and even with the traffic in and out of there, I was taken care of immediately. Service is 100% and prices were great. Everything was explained before it was done and I wasn't there nearly as long as I had expected. It's a first come, first serve basis, no appointment needed. The atmosphere is warm and the staff is friendly and eager to please. Definitely a place I will return to for any of my auto issues and definitely a place I would refer people to.
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09/14/2015
By: Jerry M.
Professional Certified Automotive
some people you can not please no matter what you do. victor brought me in his own part and it was wrong did not fit his car. i showed him it was the wrong part with the part that came off his car. he did not even pay any labor for me to take the axle off his car and put it back on his car its about and hour of my time and then he got in my face screaming at me when i asked him to leave. some people you just can not help.
11/08/2012
By: whpazz
Speedy Auto Service
Very honest and really know ther stuff. I have dealt with several garages in Norfolk and none could figure out the issues I was having with my car these guys where able to diagnose and repair the car in the same day. They also did an awesome custom exhaust on my classic 69 Chevy nova and my 2001 honda Civic si both sound great and look beautiful. Just go in and talk to Reggie the Manager he will get you hooked up!
05/06/2014
By: oneinformedchik
Accurate-Tune Plus
Extremely Impressed! The first thing I want to say is that I was extremely blown away that JT called the next day after I had my car repaired to see how it was running. No one has ever done that before. To quote my husband, "We found our mechanic." The service was fast, the price was great and the customer care was above and beyond any I have received since I can remember. A+
09/23/2016
By: Phillip S.
University Car Care
University has continually done exceptional work on my vehicles. They are thorough and always give options but are up front and honest about the situation. They stand by their work and I have been there and watched as they assist students with their problems most times providing a way to fix it with out charging a lot of money. I highly recomend them for any auto needs.
08/29/2016
By: Russell B.
International Auto Care
I have searched for 30 years in Norfolk for honest, knowledgeable auto mechanics. I have finally found them. Look no further. These guys are skilled, efficient, and waste no time messing around with your vehicle trying to fix something that's not there. They will find what is exactly wrong, fix that and that only, and at a very reasonable price.
Tips & Advices
Using a variety of tools and processes, many of which require specialized training, auto body mechanics primarily repair cosmetic and structural damage to vehicles after accidents occur. They can also enhance a vehicle’s appearance and performance by replacing and adding new parts to a vehicle’s body.
This depends on the severity of the work that needs to be done. Something such as paintless dent repair for a few small dents can take an hour. Whereas auto body repairs for damages caused by a major accident can take multiple days to correct.
All auto body parts can be repaired but there is a threshold for the level of repairs possible. Parts can be damaged beyond repair and would need to be wholly replaced.
Auto body parts can be made from a wide variety of materials, usually based on what the part’s purpose is. Vehicle frames body panels, bumpers, roof racks, and other items that need to be strong and durable are usually constructed from steel, which is known for its durability and resistance to rust and high temperatures. But aluminum is quickly becoming a popular material of construction due to its lightweight yet durable nature. Body kits and other aftermarket parts like spoilers and hoods can be constructed from one form of plastic or another.
Yes, the vast majority of car makes and models have aftermarket parts available for many of their components. But higher-end vehicles typically have less aftermarket parts available since they often use specialized materials and manufacturing processes that are difficult to duplicate for many aftermarket manufacturers.

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