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02/19/2015
By: Andrew B.
Big Al's Mufflers & Brakes
Not a fan. Took my car in at 1230 PM for a brake fluid flush, tire rotation, and brake pad/rotor inspection (just a look over) while telling them to call me before doing ANY other maintenance. I also asked if they could take a look at the brake lights to see why they weren't working because they stopped working after the brakes became sluggish and ineffectual. I was told a little condescendingly that brake lights are actually powered by electricity so I would have to go somewhere else (which I find weird because one of their coupons includes a "lighting inspection" service). Called at 4:30 PM and they still hadn't taken a look at the car but said they would get it in before close and let me know the status. Close time rolled around and no call. In the wake of a 6 inch or so snowstorm they were closed all day the next day. Part of me finds that understandable but part of me doesn't. Either way, my fiance had no transportation for 2.5 days after this because she can't drive my standard vehicles.The next day I called a half hour after opening. They said the car was in the shop being looked at and the would call me when it was completed. 2 hours later I got the call it was finished but that their parking lot was not plowed and they couldn't get the car out of the bay and would call when it was plowed. At a half hour before close they called to inform me the lot was now plowed, with not nearly enough time to get there before close.After picking up the car the next day on my way home I took a look at the receipt (should have looked earlier but was just happy to have my car back). I noticed I was charged $40 for "brake cleaning and adjustment" but no charge for "tire rotation." I shrugged it off and thought well they didn't charge me for the rotation so we'll call it even then.All of these things I was willing to dismiss and was going to leave a 4 star review until I got home to take a look around the car (again also should have done before I left the shop) and noticed that the front drive side tire was still the one that was missing a hubcap from before the "rotation." Meaning they never rotated my tires at all. This was the last straw because now I either have to do it myself or bring it back in somewhere.The sad part for this business is they're conveniently located near me and I own 4 vehicles (one of them a dually truck) meaning they could have expected years of much business from me. Not anymore; I'll be looking for somewhere else to take my cars thank you very much. DON'T GET ME WRONG THOUGH. IF YOU'RE LOOKING TO GET SOMETHING FOR A CHEAP PRICE & DON'T MIND WAITING A FEW DAYS JUST TO FIND OUT THEY ONLY DID MOST OF WHAT YOU ASKED, GO AHEAD & VISIT BIG AL'S!
08/20/2015
By: Thomas M.
Mitch's Brake & Muffler
Great Muffler & Auto Repair shop - had a leaky exhaust & wouldn't pass inspection - no appointment, stopped in & left within an hour with new muffler & tailpipe - had time to still get inspection, but it failed for upper control arm bushings - went back the afternoon & got the repair done right away - no waiting - done in time to get reinspection - time well spent for someone who has to take off work for these things - VERY timely service - VERY reasonable prices - AWESOME PLACE
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08/28/2015
By: Jennifer G.
Big Al's Mufflers & Brakes
After a terrible experience at another local shop, BigAls was amazing! The manager quickly diagnosed the issues I was having, explained them to me, and fixed them. I could not have asked for more friendly staff, or a better experience. I will definitely use this shop for all my future automotive needs.
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12/30/2016
By: pookahatch38
Big Al's Mufflers & Brakes
Just brought my truck in recently for oil change, coolant flush, and rotate tires plus a courteous brake inspection. Shawn is the manager and his mechanics were very friendly and professional. Service didn't take too long and I'm always treated as a valued customer. I recommend Big Al's.
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06/16/2017
By: Rachel H.
Mitch's Brake & Muffler
Nissan wanted to charge me $7,000 to get my breaks up to VA safety standards. Mitch did it for $1,400 and threw in a few freebees, like fixing some break lines and installing a battery holder. My truck passed inspection thanks to Mitch.
03/04/2014
By: arein001
Hunger's Servicenter Inc
very honest mechanic shop. the owner will tell you what needs to be fixed right away, what can wait a little bit to do and what just isn't worth fixing. he is always prompt, thorough and a really nice guy.
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08/28/2015
By: Yelsin C.
Big Al's Mufflers & Brakes
Had a very thorough experience, very timely and attentive service. Receptionist and mechanics were very helpful. Will return.
10/04/2013
By: keiichiu007
J & L Auto & Truck Repair
simple... nothing like to know that my car is in good hand of Mr. Jimmy. After all my car is a part of me.
Tips & Advices
Ceramic brake pads are made from dense, durable ceramic. They are favored for their relative silence while driving compared to metal or organic brake pads. They also have little wear and tear on the overall brake system and are very reliable. However, they are more expensive than metal or organic brake pads. Additionally, their performance deteriorates in extreme driving conditions.
Brake rotors typically last between 30,000 and 70,000 miles.
Brake shoes are used in drum brakes--rather than disc brakes--which is the original braking system designed for vehicles. Just as brake pads are the friction component of disc brakes, brake shoes are the friction component of drum brakes. When the brakes are applied, a wheel cylinder pushes the brake shoe against the brake drums, which spin while the vehicle is in motion, and causes the vehicle to stop.
A squeaking or squealing sound when applying newly replaced brakes is normal. It comes from the rotor vibrating against the new brake pads. It should quiet down after about 250 miles, and should be more or less silent by 750 miles, when the brake system has had some time to synchronize itself.
This depends on the car, the brake system, and the car owner's driving habits. Typically, a car's brakes should be replaced after about 50,000 miles, but some car's brakes may last anywhere from 25,000 to 70,000 miles. Car owners shouldn't wait for a magic number to replace their brakes. They should check them regularly, and pay close attention if they hear any weird noises or if the car feels shaky while braking. Brakes are a critical safety component of a car, so it's important to stay on top of brake maintenance.

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