Best 30 Auto Repair Shops in Newport News, VA with Reviews -
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By: Michelle J.
Goode's Automotive
Been going to Goode's for over 3 years and couldn't be more pleased with their service! Absolutely professional, knowledgeable technicians, and very reasonable prices! Just can't say enough good things about them!
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By: Gayle S.
David's Mobile Service
In response to Xavier W ,I believe you have the wrong business.We do not have an invoice with your name on it,and we do not take service calls for tires or to take lug nuts off.We do not have a red truck or a female technican.There is other companies on the peninsula that starts with David and they do roadside services.
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By: Ant S.
Free Miles Transmission Auto Care
The worst management ever staff idk but don't ever send your property to these people I was only needing transmission solenoids replaced an told pay nomore than 2000-1500 with a extended warranty company not bad so after get my car the price shoots up by another 1200 an still nothing including labor but the guy was even willing to do anything we talk about on the phone after getting the run around for about 5 months I call in December to see about getting my car towed home an the guy acted like he wasn't even worried about helping me get that done so after trying to set up a payment plan for the towing home i was never even notified my car was just put on the street an left to sit an rot an now it's stolen with active tags i don't understand how a company can do this an never notified me or filed my car as abandoned never use this place people
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By: Cheryl P.
Free Miles Transmission Auto Care
Warning, Warning, Warning,This company is under alert from the BBB. Our experience was nothing short of a Broadway Production that was as deceitful as the day is long.
By: Diane F.
Goode's Automotive
I was very pleased with Goodes automotive service. They had good costumer service and the technicians where nice and did there job well..I would recommend this place to anyone who needs work on there car... Thanks Goodes...Ms Diana
By: Xavier W.
David's Mobile Service
I called because I was having issues removing lugs nuts off wheels of my car. Seems like silly issue...Right? My issue with this company started with the phone call. I explained my situation to the lady over phone, she asked me for my address. I asked her if they had pneumatic tools for this job..she asked me what color my car was. I asked if I had to make an appointment.. she asked for my address again; I had to stop her because she had not answered any of my questions. So I asked what is this going to cost me?! She put me on hold...........waiting......finally comes back says 75.00.However, they showed up expecting easy job but, I wouldn't of called a "professional" if I didn't have an issue. And wouldn't if suggested pneumatic tools if I didn't think it would be a problem. Red truck shows up, gentleman gets out accompanied by some lady I'm thinking she was the one on the phone. I see they have air compressor sweet! Well, he struggles for 40 minutes to get ONE OFF! The lady now starts to see there was a problem, so she walks away and whispers to me it's going to be more than 75.00. She calls her office and immediately comes back and says, "it's going to be 75.00 for each wheel" WTFreak! Now I'm furious because clearly they are trying to rip me off. I explained I called expecting all lug nuts to be loosened, she responds " no that's only for one" I call the office and of course the lady says yeah it's for each tire and now I'm powered up with jet fuel. I hang up pay them for there half ass job, and left me in a bind.Don't waste your time with them they are unprofessional and unreliable. They are out to get there money by sacrificing quality and customer service. Don't waste your time.
By: M. M.
Master Auto
The receptionist, service writer or whoever...was not very friendly. No one seemed to know what they were doing. I had to take my car back multiple times to have it repaired correctly. I was trying to support a new business but I will not be returning and will not be recommending.
By: brendaa905
Free Miles Transmission Auto Care
Finally an honest shop that I can trust. These guys are thorough and quick! Thank you for the great service that you have provided us.
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By: jedalton
Goode's Automotive
Not sure what that bad review was about but I have used this company for over three years they've been nothing but honest reasonable and Jamie good is excellent he was a former stock car driver he knows Automobiles and how to repair them. The only automobile repair shop that I trust.
By: Kyle E.
Omni Performance
Been going there for about years. I trust them to give the correct diagnosis and to be honest with pricing.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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