United Refrigeration in Newark, NJ with Reviews - YP.com
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05/14/2016
By: Shelton G.
United Refrigeration
THE TEAM IS ALWAYS VERY HELPFUL COUNTER EMPLOYEES ARE VERY KNOWLEDGEABLE ... I WOULD RECOMMEND THEM TO ALL HVAC AND REFRIGERATION TECHS...
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08/18/2015
By: Ryan M.
M C R Air Conditioning & Heating Inc
I called MCR air conditioning and Heating Inc. to come out to my new small business location and explained to them my A/C was not working and, being new to the space, I was not sure how everything was setup. I was ensured over the phone that this was not an issue and they would locate everything they needed and could do the job. Once they arrived on site, the technician looked around for 15-20 minutes and could not locate the blower. He then went on the roof, took a few minutes up there, poked around at the condenser and stated that the entire AC and heating system would need to be replaced, even though the heater unit worked flawlessly all winter and before examining the blow/coils. I was unsure how he could draw this conclusion, however, he was the expert. So, I asked for a quote for this work, but have yet to receive one.After being charged $150 for the previously mentioned “work”, I contacted my landlord, who assured me that there was a newer AC in my unit and that it should be fully functional. I explained how I had an expert come down to hook up the thermostat and summarized to him what MCR told me. He assured me it was there and even came down to show me where the blower was and try to help me fix it. When meeting with the landlord, it only took a few minutes to follow the duct work back to the blower. I called MCR to ask not for a refund, but to see if they would do the right thing and take a second look at the system now that we knew where everything was and reevaluate my A/C problems. After numerous calls, I was told they would come back on the condition that I was charged again in full. I asked to speak with the manager or owner but was told he was busy, and that I would receive a phone back from him. I still have not heard from him. After some investigative work, I discovered that the power to the blower was disconnected, and, once it was reconnected to the power, everything was up and running; a 20-minute fix. In summary, MCR charged me for an hour labor ($150+tax) after their initial visit, told me I needed a whole new unit ($10,000+), and would not re-examine their work despite my insistence, yet once power was connected, everything was working great! There were, in fact, no problems with the AC unit itself! DO NO USE THEM! I spoke with another local business (who recommended them to me), and they, unfortunately, fell into their scam and purchased an entire new A/C system with them. Side note: while on the phone with them, they told me they only charged me for half an hour of labor. However, on the invoice, it reads 1 hour of labor: $150+tax. If they are correct, and it’s $150 for a half hour, they will charge you $300 an hour for labor!
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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