Franks Pizza in Newark, NJ with Reviews - YP.com
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02/27/2017
By: Viol M.
Pizza Hut
It' I do not know why people believe they can provide poor service in inner city areas. I ordered one large pepperoni pie for my kids and I was told 15mins. We waited for 40 mins. They didn't accept credit cards and we had to pay using cash. There was nothing posted outside stating no credit card accepted. we made the following observations:1. The floor was wet from ppl coming in from the rain. There was no wet floor signs and no mats. The employees who were not busy stood up and socialize.2. The tables were dirty and no one cleaned after them when other customers left. We had to pick up the garbage where we sat and wait. 3. We needed to wash our hands and one bathroom was out of order and it had a sign stating"if you go inside, you will be locked inside". That was pretty scary for my kids ages 10, 9, and 7. The other bathroom was locked and the the person inside it opened it while they were handling their business. 4. This is the disgusting part. A delivery guy eventually came in and started to empty the garbage bin. He removed boxes off the table which a family left behind. After touching the garbage he went behind the counter and started to open the pizza boxes to see the orders and pack food in the delivery bags. He did all this and not once wash his hands. After waiting 30 mins and seeing how disgusting this place was, I asked for a refund. My kids didn't want the pizza and left to go sit in the car to go to Blaze Pizza in downtown Newark. The "acting manager" tells me they don't do not do refunds and I need to wait another 10 minutes. That's 40 min for 1 pie. I waited the 10 mins and it was still was not ready, I asked for a refund again and they refused. Eventually they came with the pie but after everyone I have seen, I feared someone may have spit or used fecal matter hands on my food. I didn't take the pizza and I didn't get my refund. Horrible place overall! they wouldn't take my phone number down for the manager to call me back.
01/26/2017
By: Matinah J.
Pizza Hut
One of the worst restaurant experiences ever. Food was delivered cold, I had to personally drive to the store to return it. Only to find out that they have no refund policy. I was so disgusted. Will nvr go there again.
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06/04/2016
By: Allen W.
Pizza Hut
Never been inside but very speedy delivery service and the pizza is good! Gotta try it out if your in the area
02/10/2016
By: Jonathan S.
Prudential Center
I have been a Devils fan my entire life, growing up going to games at the Continental Airlines Arena. The first time I attended the Prudential Center, I was blown away by the new modern feel it gave me. It was clean and well kept. Besides my New Jersey Devils winning games, this place has got me coming back time and time again. #LGD
02/09/2016
By: Ken S.
Prudential Center
Its a great venue in the heart of Newark, if you are headed to see Muse, Bruce or my favorite NJ Devils this is the place to be @@
02/06/2016
By: Jay B.
Prudential Center
Went here in January and took the kids to Disney on ice. This place is all updated and and very convenient for parking and access. I'll be going back soon to catch a hockey game.
07/12/2015
By: Patrick M.
Luigi's Restaurant
We enjoyed the service and the staff. They made us feel right at home. However the food was not what we expected. We have a Luigi in our hometown and it is great so that was why we chose to eat here. We did not like the food we order.
01/09/2015
By: Belinda B.
Pizza Hut
Extremely unprofessional! This place does not even deserve to have the name "Pizza Hut" associated with it in any way. If the owner of this franchise cares anything about the way the staff makes them look they will do some serious firing and rehiring. There was a discrepancy with my order and the so called manager was totally unprofessional. To the point that things could have gotten physical. Instead of her trying to fix the problem and accommodate the customer she began yelling and told the cashier to deal with me. It's not what you say, it's how you say it. Someone needs to teach them simple manners. Not to mention the conversations that were taking place behind the counter as if I wasn't standing there. The staff was discussing other managers etc.. I will never spend a dime in this establishment and be sure to tell others. I should've just gone to west orange because this type of treatment is expected in the hood! Welcome to Ratchet Newark Pizza Hut! Enjoy
11/16/2014
By: katherine.altreche
Pizza Hut
This has been the worst service I ever got from this place we ordered at 3:50pm we still waiting on our food is 5:06pm the delivery guy didn't even get the correct address from the girl at the store he doesn't know where he's at every one in the night shift is young you can't even get a supervisor on the phone at all this is a joke specially when you hungry I will never order from pizza hut again this is such a shame
04/27/2014
By: Dave G.
Gencarelli's Pizzeria & Restaurant
well do not expect high quality here. you get what you pay for. still pretty damn good pizza. Dave.G

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