It' I do not know why people believe they can provide poor service in inner city areas. I ordered one large pepperoni pie for my kids and I was told 15mins. We waited for 40 mins. They didn't accept credit cards and we had to pay using cash. There was nothing posted outside stating no credit card accepted. we made the following observations:1. The floor was wet from ppl coming in from the rain. There was no wet floor signs and no mats. The employees who were not busy stood up and socialize.2. The tables were dirty and no one cleaned after them when other customers left. We had to pick up the garbage where we sat and wait. 3. We needed to wash our hands and one bathroom was out of order and it had a sign stating"if you go inside, you will be locked inside". That was pretty scary for my kids ages 10, 9, and 7. The other bathroom was locked and the the person inside it opened it while they were handling their business. 4. This is the disgusting part. A delivery guy eventually came in and started to empty the garbage bin. He removed boxes off the table which a family left behind. After touching the garbage he went behind the counter and started to open the pizza boxes to see the orders and pack food in the delivery bags. He did all this and not once wash his hands. After waiting 30 mins and seeing how disgusting this place was, I asked for a refund. My kids didn't want the pizza and left to go sit in the car to go to Blaze Pizza in downtown Newark. The "acting manager" tells me they don't do not do refunds and I need to wait another 10 minutes. That's 40 min for 1 pie. I waited the 10 mins and it was still was not ready, I asked for a refund again and they refused. Eventually they came with the pie but after everyone I have seen, I feared someone may have spit or used fecal matter hands on my food. I didn't take the pizza and I didn't get my refund. Horrible place overall! they wouldn't take my phone number down for the manager to call me back.
Stood in the rain 15 minutes, called to check on cab, was told he'd be right there. A few minutes later the driver called me and said he was waiting. I said I was standing by the street and I didn't see a cab, I was waving, did he see me? He asked if I were on a different street, and I read the street signs at the corner to him. He said I must be on a different street, shouted at me loud enough to make my ear ring for minutes afterward, finished with "You are in the wrong place!" and hung up on me.I promptly turned around and took two photos of the printed addresses on the business signs on either side of me. I was at exactly the address I gave. NOT RECOMMENDED.