Audio Jam in Newark, DE with Reviews -

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By: Andrew n cheryl Y.
R & M Automotive Inc
Our daughter is a student at The University of Delaware and she resides there. We live permanently in Southern New Jersey. Our daughter text us at 1:30 in the morning telling us that her car wouldn’t start. After telling us that her lights, etc. still worked but that nothing happened when she tried to turn the key, we kind of figured that her starter went bad and that a jumpstart wouldn’t help her at this point. She was in a safe place thank God so we didn’t have to worry about her safety. My husband immediately began searching online for a reputable mechanic in her area and he came across R & M Automotive where he found several positive reviews and recommendations. We told our daughter to call R & M first thing in the morning to see if they would be able to service her car if she had it towed there. She spoke to Mike who assured her that he would take care of her and made her feel comfortable about bringing her car there. We spoke to Mike and Al periodically throughout the day and Mike explained everything thoroughly and didn’t make us feel like we were imposing on their busy schedule. He gave us a price on our service needed, which was fair and comparable (even though we wished it was less) to other estimates we found online for the same service and he assured us that our daughter’s car would be finished that day. We have a local mechanic who we use and love however we will definitely be using R & M for our daughter’s automotive needs while she is away from home. R & M Automotive is a professional service center, they guarantee their work and they treat their customers as Valued Customers. Thank you for a great experience! Sincerely, Cheryl and Andrew Y.
By: michellepierson
R & M Automotive Inc
Last night my right front brake suddenly started making this horrific grinding noise. I called R&M at 8:15 this morning and explained my situation. I was told to bring my car right in. Since I live right around the corner, I was there10 minutes later. My car was immediately put on a lift and the the problem diagnosed. Everyhting that caused the problem requiring the repair was THOROUGHLY explained to me, and being the daughter of a General Motors gearhead, I knew I was being told the truth. I was even taken back to look at the damage that had been done to my rotors by inside brake pads that were worn down to the metal. By 9:00, new pads were on my car and I am returning in a week to have the calipers and rotors replaced. And the fee was is so reasonable! As a woman who has been taken advantage of in the past by local mechanics. R&M is such a comfort knowing I can now depend on fair, honest and superior quality workmanship that I would HIGHLY recommend to everyone without hesitation. R&M, you are lifesavers and look forward to returning next week!
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By: Robyn L.
R & M Automotive Inc
Honest & Reputable! Best complement is that I'll be back! Recently moved to Newark. Found R&M online read reviews and decided to let them repair my car.I was pretty sure what was wrong with my car. Mike & Al came to the same conclusion. Within minutes I had a written estimate, work began and parts were ordered. I was told it would take a couple of hrs to finish.Got a complimentary ride home, and 2 hrs later the repair was complete. They also inspected my car and found some service items they felt should be performd. They honestly told me the work didn't need be done right now. Had one of the service items performed while car was already at the shop.It's good when mechanics look at your entire car, not just current problem, and give an opinion of the car's mechanical condition. Some mechanics will tell you your car needs more work without letting you know it doesn't need to be done right now. Honest mechanics help you make an informed decision! R&M Automotive is an honest shop!
By: Kevin W.
R & M Automotive Inc
I have used these guys twice now and I want to say they are excellent. A fair price, exceptional customer service and most of all....When the repair is done... IT is DONE. A complete job for the price they quote you and the service is quick, thorough and COMPLETE. I recommend R & M to anyone out there looking for the rarest of companies.... a company that stands behind their work, for a fair price and quick service. If they set up an appointment, they meet that appointment. Also, on my latest repair, R & M was good to their advertisement of either picking you up or dropping you off, within, a 15 mile radius. They did that just this morning. USE this company and find out for yourself how it is NOT to be jerked around. Al & Mike will continue to get my business..
By: prouddancingmom
R & M Automotive Inc
My daughter was driving through Delaware (from Virginia Beach!) and her alternator suddenly went out! I can't count my blessings enough that I came upon R & M on-line: when I called them, they suggested to get her to their shop immediately; keep in mind this was like 3 in the afternoon!...They "troubleshooted" the problem correctly, got the part in (on a rush), and at 5 pm I got a text from her that she was back on the road! Nick and Al treated her as though she was family...what a relief to find an honest, caring and reliable mechanic so far from home....Any other place, I am sure, she would have had to get a motel and would not have gotten to her job at Jacob's Pillow (Massachusetts!) by the next day.......5 stars and more!
By: alonde1
Pep Boys Auto Parts & Service
I usually always come to this store and they always take good care of me and my Mercedes Benz. Today was the day before the big storm and they were very busy. I only needed headlights and they squeezed me in,because it was a quick fix. The other pepboys wouldn't even work with me, but this store took the time out to appreciate a customer that comes in all the time. My technician that always works on my car is very nice and always helps me. His name is Albert and I would recommend him to anyone. All the service technicians are pretty great but Albert really makes it a memorable experience.
By: M B.
R & M Automotive Inc
I found R&M to be upfront and accurate about the work that needed to be completed. Their pricing was fair and they complete their work on time which is very much appreciated. I was also impressed that in my last visit they mentioned some wear items that would need to be addressed in the near future and they did not put a hard sell on doing the work now. Thanks
By: Laura D.
R & M Automotive Inc
I love coming here! They are honest and their rates are fair. To top it off, speedy! They have squeezed me in when I was in a pinch. They walked me back to show me my brakes and recommended when I need to have them done. You're missing out if you're not servicing your vehicle here!! Keep up the good work -Laura
By: Donna S.
R & M Automotive Inc
We took our sons car to be diagnosed and repaired. They quickly determined the problem and repaired it within 24 hours. I believe they charged me a fair price for the work they did and very quickly resolved our problem. We will return.
By: Tobi T.
Matt Slap Subaru
I just purchase a Nissan Coupe from this dealership and I love it ever since. The people were nice and understanding! They keep it very professional and help me find my dream car for a good deal! I have no complaints!
Tips & Advices
Depending on the part and its overall quality, a good amount of money can be saved by purchasing aftermarket parts versus OEM parts. But aftermarket parts that are low in price might also be lower in quality and could do more harm than good to your car, or they may need to be replaced more frequently than a more expensive counterpart. This could lead to saving some money in the short term, but spending more than anticipated in the long term.
The type of tires being purchased is the most significant determinant of their price. SUV tires are more costly than average car tires. And high-performance tires are more costly than economy grade tires. On average, standard tires for an average-sized vehicle are around $100 per tire. Standard tires for an SUV are around $150 and pick-up truck tires are about $200 on average. Some dealers offer discounts if purchasing more than one tire.
Car inspections typically take about an hour. However the wait time can be longer depending on how busy the shop is. Call ahead for an appointment to avoid long wait times.
Depending on the manufacturer, certain aftermarket parts can be just as reliable as Original Equipment Manufacturer (OEM) parts. But one item within a vehicle, like oil filters for instance, could have multiple manufacturers and there could be inconsistencies in quality among them.
Costs of replacing a windshield can vary greatly depending on a variety of factors:
  • Vehicle make and model
  • How much of the cost insurance will cover
  • Whether the windshield installers come to your location or you bring the vehicle to them
  • Standard service costs of the windshield installers
Generally, newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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