Rs Vet Clinic
[520-535] West St, New York, NY 10014
- Mon - Fri
9:00 am - 5:00 pm
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Excellent vets, I brought my three cats on a Saturday for vaccinations and check ups, And I couldn't believe it in 20 minutes I was already out of their. My cats never even felt the injections, It was a great experience. They even called me the next day to know how my pets were doing.
i have been using the services of the riverside animal clinic for over 10 years. I have always been treated like a family member. The staff really understand and cares for your animal like you would. My dog loves this place, boarding her is never stressful because she loves it there. All of the people from the doctor to the walker have been professional and caring. I am very glad i live in Washington heights, it is truly a pet owner dream with the parks available and with such an excellent pet care place. I highly recommend this clinic if you want personal, professional help and advice for any and all your pets.
My first visit, I walked in with a kitten I just rescued from outside. And although appts weren't until the afternoon the doctor came in the morning. I'm happy to have come in because as it turned out the kitten had fleas and worms, I have other cats at home and I don't want any of them getting anything. I was given a kitten kit nd the proper medication for the worms. I'm happy with their service, they were able to help me with the newest member of my family.
I feel the staff is very helpfull. I LOVE going their just because they remember my dogs and me. Everytime I'm their I feel service is given 100%. I know when taking my princess and Fester their that they are being WELL CARED for. At times when I needed their help Dr. Ramos was VERY HELPFULL to my Mother and I GREATLY APPRECIATE THAT. I know NO WHERE ELSE I can get service like I do their.
I was just at this clinic at 11am with my dog Sophie Schauber for her first visit. We would like to thank them for their services and the manner in which the staff attended all our and Sophie's needs as soon as we entered the clinic. We loved the professionalism of the staff and we will be proud to recommend this clinic to all our family and friends.\nKeep the good work!\nAnd I love the fish tank!
I pride myself in being a good pet owner and super polite client but this so-called vet- J. ramos was so blatantly unprofessional during my last visit. I find him arrogant and suffering from Napoleons complex-always rushing thru the exams with my pets and does not have the patience to really explain what the problem and solutions are. He speaks loudly and over you and not clearly. He acts like he does not want to be there to explain to you. Any pet owner knows it stressful enough that your pet is dying or very sick. My pet is both. On our last visit this man's behavior became totally unacceptable. In the middle of my explaining to him how i fed the medicine to my dying dog, something sets him off and he over-reacted with what I was saying-screaming at his office manager, gets up, CURSES and storms out of the waiting room. That is not the sane actions of a adult man! He behaved like a child with a temper tantrum maybe because he had a bad morning or personal problems? I dont give a damn! It was UNACCEPTABLE! I have paid thousands of dollars to his establishment. Some amount I question he just tacked on. But I paid it to get my pets better. whole weeks of my paycheck. My main concern is to get the care needed to get my pets better. Clearly J. ramos has anger issues and should not pretend to be a compassionate healer of animals. his job is to provide and correct diagnose and then offer treatment. It is not a matter if doesnt not like the owners but be a PROFESSIONAL! No one should be made to feel how i felt that morning like i was at his mercy because my pet is dying and needs care. I did not go there to be cursed at. His office manger kept apologizing for his unnecessary outbursts but I have lost respect for this person and most importantly trust in his competence. It left such a bad taste and memory that i will no longer require his half-ass services. It is a shame because the ladies at this office are very nice and loving to the animals, hopefully they will not learn to be like this clown.
After moving to the neighborhood, we decided to take our dog for her annual check up here. It was not a good experience and I would not recommend it. The staff were not well trained in handling scared animals and the doctor continually cut me off. They would not listen when i asked them not to take my dog's temp using the ear instrument because it was stressed her out so much, and continued over and over again to try to use it on her, reducing her to a cowering wreck. We ended up walking out. I later learned that the clinic is not well thought of by other pet owners in the neighborhood who have also had bad experiences there. They seem to have no idea how to interact with animals in a positive way. I would definitely recommend treking to another neighborhood to avoid this place.
Dr. Ramos is insensitive to the animals he cares for, and his clinic pads the bills. Fine for buying products, but if you need to take your animals to a vet, go somewhere else.
I found out, after the fact--these people are NOT affiliated with the Riverside Animal Hospital. Vet is uninvolved in the examination and allows the tech to do all the preliminary work. Estimates a huge bill ($1,000+) with procedures that may or may not have anything to do with the diagnosis (since they are just guessing). No one is there during the night and your animal could be (probably will be) dead by the time someone shows up in the morning. You have no idea whether or not they did any of the things that you paid for since they do no allow you to see what they are doing. It is too late for me, but maybe you can save yourself and your pet from a painful experience that you will not soon forget.
I had a very good experience here, The doctor was kind and patient with my dog Rocky and the staff was very kind and helpful. Everytime Rocky passes through the clinic he wants to come in for a treat!
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