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(212) 604-9364

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267 W 15th St, New York, NY 10011

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Mon - Sun

7:00 am - 10:00 pm

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  • You can barely understand the person who takes your order, cutomer service needs improvement, and th
    ManhattanUES
    09/08/2007

    I went in there with a bag of laundry for wash and fold and a bag for shirts to be dry cleaned, nobody came up to me or even said anything about who is in charge where to put my clothes or who I should talk to, people just looked at me. Finally I put my bags on the ground and after 5 minutes of standing there this girl came up to me and asked what do I need, I could barley understand her and what she was saying as well as what services they actually offered, asking me questions of if I want bleach and if they should seperate the whites from the colors, I think they should know this if running a laundry business...?? I come to find out they DO NOT offer dry cleaning, just regular laundry, I had a very difficult time getting my point across as to what I needed and when all was said and done I walked out feeling not very confident in their services.

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