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Bistro Cassis Inc

Breakfast, Brunch & Lunch Restaurants

(212) 871-6020

Directions

243 W 14th St, New York, NY 10011

Regular Hours

Mon-Fri 12pm-3pm, 5pm-11pm; Sat 10am-3pm, 5pm-12am; Sun 10am-3pm, 5pm-10pm

Other Information

Cuisine: French, European

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  • great waiters.great food,great service.
    kama1
    01/24/2008

    one of my favorite places in the city, great service.lovely servers they know what they are doing. food was excellent. ihad the steak au poivere and the escargeots, amazing. my wife had the coquille saint jacques
    we were surprised by the knowledge of our waiter of the food, the wine and what we wanted. irecommend it . bravo.we were there saturday night,we felt like in montpelier hostess was french ,so is the server and the chef some thing to look for in nyc ( bon appetit)

  • Bad service, overcooked food and Arrogant Management
    ezshaine
    07/19/2007

    I beleive that mistakes happen, from now and then a cook just forgets food on the grill.
    The last thing they should do is serve an overcooked(burnt) pieces of meat seved as steak to a customer.
    Wake up guys nobody is going to come back to wait 45 minutes to get a burn't pieces of meat.
    Perhaps you need a reminder that yo are in NY, there plenty of restaurant choices.
    There is nothing French about this place than the french fries!!!

  • Lousy food, extremely slow service, uncooperative/uncaring management.
    bsanders44
    07/19/2007

    One of the worst dining experiences I've had on the West Side. A friend and I stopped by Bistro Cassis last Saturday for brunch/lunch. After waiting a good 45 minutes, I got the french toast, which was raw on the inside and completely burned on the outside (the cook had carefully arranged the most severely charred sides face-down.) My friend's steak was cobbled together from different pieces of meat (none of them actually steak), ranging from rare to extremely well done, and stacked awkwardly into a little pile. When we asked twice to speak to the manager (who was standing 10 feet away at the bar), he refused to come over and instead sent the hostess to deal with us. She informed us that we should have complained earlier (I had eaten the least burnt half of my dish, while my friend had eaten some of the salad, most of the french fries, and about one bite of the ""steak""). We responded that we were not looking for a comp, but felt that the neither of the dishes should have ever left the kitchen. Ultimately we paid for our meals, left a nice tip for our waiter Manny (who was the least at fault of all the parties), and left without being allowed to speak to the manager.

  • Average food could use a few lessons is the customer is always right
    buckysmom
    02/18/2007

    We ate at Bistro Cassis on Columbus Avenue last night. The menu was very appealing however we asked to make a substitute on one dish. My husband doesn't eat mushrooms and asked for a substitution for mushroom gratinee that came with the duck dish. The waitress explained that they don't do substitutions. We asked to speak to the manager who told us the chef does not substitute. We explained that no one would eat the mushrooms the only option open to us was to have it left off or order an additional side. Again we explained that wasn't the outcome we were looking for - we thought restaurants were about the customers not the chef. We ordered french fries as a side and the duck without the mushrooms for my husband and hanger steak for me. We spent the first half of dinner rather upset about the manager's lack of concern for his customers. When the bill came - they didn't charge us for the additional side dish. If they had done that from the moment we placed our order - we would have only nice things to say about the restaurant - now I'm sure we'd ever go back.

  • Moved to Upper West Side/Or to Pre-Civil Rights South - Not Sure
    bigsel
    12/06/2006

    Never got to eat. I went there with my family the Friday after thanksgiving. Was seated, we ordered, then an angry at his own life waiter named Louis went to the manager and told him we weren't ordering dinner, just beverages, which was a lie (my 10 year old niece only wanted dessert, the other 4 adults were ordering dinner), then the owner came over and talked to us in front of the whole restaurant about it. We explained to him that we were ordering and didn't understand the problem and he explained how he needs to pay his rent. I motioned to leave and he insisted we stay. Then the waiter came back and asked us ""who seated you, i want to know who seated you in my section."" At that point, it had been about 20 minutes of unnecessary embarrassment and we left. I've lived in NY almost all my life, yes I am black, and I have never experienced such blatant racism in this city in all my life. This restaurant should be shut down for impersonating a pre-civil rights movement southern establishment.

  • No Longer Open?
    jimmyone
    11/30/2006

    Went there on 11/30/06 and this place is now some fufu expensive drinks place called Honey. Not sweet!!

  • Cozy French Bistro
    alliskis
    11/18/2006

    I love this place. It has been a welcomed addition to the neighborhood. Food is wonderful - get the moules frites!

  • Like being in Paris...
    sweet19
    09/18/2005

    This is one of the best French bistros in NY. Everything from the onion soup, to the mussels, to the roasted chicken to the lamb chops are nothing less than amazing. To top it off the service is friendly and always attentive. The dessets are great as well. Don't want to give up this hidden gem.

  • Not Badddd!
    a_commentor
    07/31/2005

    On our first look at the menu, things seemed pretty pricey (for us youngsters), but definately well priced for the neighborhood. We ordered cheeseburgers and a chicken dish among 5 of us, but were very satisfied with the food and the portions. We were stuffed! To top it off, we had desserts and again, were very satisfied!

  • Pleasant Surprise
    kombinator
    03/24/2005

    Bistro Cassis was a last minute, frenetic Zagat/Citysearch choice that disproved the argument that, as both guides have become more popular, their taste has reverted to the mean. Not only were the food and wine both excellent but the bill was probably half of what we would have paid at some of the more pricey Bistros in Manhattan. The only downside was the server, who, at times, didn't seem to understand when to shut-up and go away.

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